Great buying experience! I received excellent customer service from Hilary. She was such a pleasure to work with! She is so knowledgeable and was very helpful, and patient. She found me the perfect car. I’m so happy. This is my 5th Subaru and not my last. This is a great dealership. The service department is also first class. Thank you!
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
Our salesmen Brian and Finance manager Steve did an amazing job getting us into a brand new vehicle when someone else would even give us the time of day. They didn't push or make us feel like we had to buy and just wanted us to be happy. They got us exactly what we needed and couldn't have done a better job. If you need a new or used vehicle go see Brian and Steve.
I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
I've always had exemplary service and all work that needs to be done or that was done explained in detail. Comfortable waiting area, a couple of quiet workstations, free WiFi, and nice refreshments make waiting for my vehicle a breeze!
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
Mike, the service shop's manager, is one of the most strait forward, honest, customer service based people I've ever come across. I came in for a simple oil change and was in and out quickly. I had questions and he had no problem taking time out of his day to help me. Thanks again!
Just bought a 2002 Mazda 626 LX. Had DJ as my salesman and he was great. He was informative about the cars he showed me and picked the perfect car for my budget and the situation I was using it for. Came and looked at a car on a saturday, filled out the paper work on monday, and drove away with it on tuesday. Gave me a good price for the car and trade in, and even agreed to give me a new radio deck for my car so i could have a aux port for no extra cost.
I went looking at cars with the intention of buying one eventually. Don Miller East treated me so professionally and made what I thought was a deal to good to pass up. So I bought an Outback on the first visit and at the very least a few weeks before I had planned on pulling the trigger. The salesman and the sales manager were great--it was a very positive experience which does not usually describe my attitude toward car shopping.
purchased made from California, flew to Madison, found the vehicle in the condition described. Was able to start trip back to California in a 3 hours. Service and attention superior and the price was just right.
Was just out and about checking into Subaru after reading consumer reports, Steven greeted me and was a big help in me deciding what I want to do. He answered all my questions and was not pushy like so many other sales man. I haven't decided what to buy just yet, but when I'm ready I'll be buying from Steven at Bill Bryan Subaru.
Dealing with Apple Valley Hyundai and my great salesman Steven Trevor was one of the easiest and enjoyable experiences that I have ever had in purchasing a new vehicle. He was very professional and curtious and caring. Not pushy or being in a hurry for me to purchase my new vehicle.
I hate buying cars. Everyone does, but the last time I went through this process I ended up having an emotional breakdown in the middle of a dealership. Needless to say, I was not looking forward to the car buying process. I would have rather gotten a root canal with a dentist that doesn't believe in painkillers.
I can honestly say Minooka Subaru changed my panicked thoughts on car buying. From the beginning, they were honest and forthright (they actually advertised their cars at the price they offer you, can you believe it?). The entire experience took less than two hours and I walked out with a smile on my face, a new car, and a great deal.
If you are looking for a dealership that won't make you feel like you just gave up your firstborn son when you leave, look no further. I drover an hour and half based off a friend's recommendation, and it was worth every mile.
Ask for Pat, he's the man.
I submitted an inquiry online and Brian responded very quickly. We discussed what I was looking for, made a test drive appointment,discussed pricing and sealed the deal. Buying my Crosstrek was everything I though buying a car should be. I hope to be back to do business in the future.
Went in to Infiniti of Warwick to check out the new QX50. Was very satisfied with the car & made a purchase with Steve Romjue. Highly recommend him - a smooth easy transaction. No pressure and works with you to make things happen. AAA+++
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