Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
I only go to this location because of Mitchell. I have struggled in the past with communication and thoroughness of work. Mitchell takes the time to ensure I understand, delivers on what he promises and reads me as a customer. If and when you lose him you will lose me!!
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
Matthew Trexler is the sales person who accompanied us while looking at cars. He is very friendly & sharp; he answered all questions & offered suggestions. We'd also like to acknowledge Jermaine Washington, Chris Dupont & Rich Miles for making this a pleasant buying experience. We are very pleased with our new Subaru Outback. Great folks & a great dealership. We'll certainly recommend you to folks that we know.
We came into Capitol Subaru after just purchasing a used truck 2 weeks before from another dealer. The truck was horrible and kept breaking down on us and we hadn't even made a payment yet, the other dealer would not help us at all, we were stuck with it. We didn't know what options we would have, if any, when we got to Capitol. That's when we met John Mendrin and we told him our situation and he thought they would be able to do something for us. It turned to be a very long day but John made it fun and comfortable for us and it was very low pressure. At the end of the day Capitol was able to get us out of our loan on the truck and get us in to a brand new Forester! We would like to thank everybody who worked hard on our behalf, especially John who stuck with us literally the whole day and has the patients of a saint! Thank you!
John was so knowledgeable and really got to know us when we went to the dealership last weekend for a commuter car. He never rushed us or made us feel like we were taking too much of his time while we were indecisive . . . Even though we spent our whole Saturday with him. Luckily Domino???s delivered!! John even called to follow up with us a couple of days after our purchase! Highly recommend this dealership & John!
I went into look at a Subaru Legacy which I did not care for however I did see one I did like and after the test drive and 2 minutes of negotiation we had a deal and I was out of there 20 minutes later. They were all very friendly and helpful. The process was very easy and no pressure was ever felt.
I was expecting a very challenging car buying/leasing day, but for my surprise, I met Alejandro.
He was not only extremely respectful but honest in all the possible ways. He walked me through the whole process using the right terminology and giving the best advice based on what I was looking for.
Thank you Alejandro for a great experience; if you need a car, he is the guy you need to talk too.
We arrived at Carr Subaru after having spent 5 hours already going through the buying process for my significant other, and from the moment we walked in Alejandro was ready and willing to do all of the footwork for us.
I came in intending to check out my options for a new crosstrek and ended up leaving with my first brand new vehicle to my name. The process was made as simple as possible, but the brevity did not detract from the carefulness with which Alehandro and everyone considered my individual preferences and needs.
A long day of shopping made easy, and plenty of service and support for the next 7 years.
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