Used 2020 Subaru Crosstrek for Sale in Monrovia, CA

For starters, we LOVED our experience at Sierra Subaru, from our sales representative, Kenneth Chan, to the finance dept (Mike Mardiroussian) and the entire sales and service dept (esp. Candiss Dellaripa). Specifically, Kenneth was all of the following characteristics: patient, knowledgeable, friendly, resourceful, courteous, kind, funny, accommodating and an all around fabulous guy! We feel that Kenneth's motto could be, "Why walk, when you can run?" Why?? Because, not only was Kenneth all of the above, he also hustled the whole time; he took our time constraints into consideration and was conscientious of our wait time, bringing us cool water to drink and even bought us a couple of energy drinks!! He helped us negotiate a great deal and personified honesty and authenticity. We would totally recommend the team at Sierra Subaru of Monrovia! Thank you all!!

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

When I bought my new 2008 Nissan at Empire Nissan I thought I had the best service there was but YOU HAVE "THE BEST" ! Friendly, courtesy, fast service and very efficient Wow...keep up the good work

These guys are friendly, they work hard to make you the best deal possible and they really do take care of you. They know what they are doing here. I would recommend them to everyone looking for a car. Go see James Mata and Glenn!

Hollie nagi provided promptand extra service and got us some help on a few software questions. Well done.

For starters, we LOVED our experience at Sierra Subaru, from our sales representative, Kenneth Chan, to the finance dept (Mike Mardiroussian) and the entire sales and service dept (esp. Candiss Dellaripa). Specifically, Kenneth was all of the following characteristics: patient, knowledgeable, friendly, resourceful, courteous, kind, funny, accommodating and an all around fabulous guy! We feel that Kenneth's motto could be, "Why walk, when you can run?" Why?? Because, not only was Kenneth all of the above, he also hustled the whole time; he took our time constraints into consideration and was conscientious of our wait time, bringing us cool water to drink and even bought us a couple of energy drinks!! He helped us negotiate a great deal and personified honesty and authenticity. We would totally recommend the team at Sierra Subaru of Monrovia! Thank you all!!

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

I was abe to purchase a 2018 Subaru Forester without stepping foot on the dealership. The entire transaction was done on my cell phone. I felt I didn't need to test drive a Forester because of all the great reviews I had read and seen on the Internet. And the Forester was delivered to my home in Big Bear. I like to mentiion Alexxa Perez, Michael Conquilla, and Coty Richie as being just super in the purchase of my Forester. I will definitely recomend this dealership to anyone looking to buy a Subaru!

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

Good experience. Went to another Dodge dealer earlier that day, but they didn't have a good selection of colors for the model I wanted. I headed over to Glenn E Thomas and they had the one I was looking for. Still took a while to get everything taken care of, but that's to be expected. The free popcorn made it worth waiting. Also, they had catered lunch and had left over KFC and offered it to us (since they knew we had started our day at 12pm and was not around 8pm). The only negative for me was that I would have liked a higher value for my trade in, but it was within a reasonable value.

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

Kenneth Chan was very professional, courteous and efficient. I purchased my second to the last car through a broker, and after my last car, through a deal, I swore I'd never again buy through a deal. However, Kenneth made it seem as easy as purchasing through a broker. We were in and out with exactly the car we wanted. And, David Truong got us quickly through the paperwork. Thanks Kenneth and David! P.S. David, I hope you've gotten rid of your hiccups! ;)

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

I'm so happy to join the Subaru family and Sierra made it easy for me. I has done my research and knew I was getting a great deal. Everyone was so great and helpful every step of the way: John Ruiz, Will, & Mike in Finance. They took the time to explain everything and options. It was stress free and easy, we were done in less than 2 hours. Highly recommend!

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

A good experience! Paid for my car on the spot. Imber Rojas helped us so much, I love my new (used) car. He wasn't pushy and annoying like the typical car salesman. What a champ. Oh, and the free soda machine is rad.

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!

Not my first Subaru from Sierra. We leased the 2015 Forrester based on recommendations from friends who own the same vehicle. After driving it for 3 years I was convinced and wanted to keep it. But there was a few upgrades I wanted so we went with the new one and I???m glad we did. I was very pleased with the experience of Sierra Subaru and would highly recommend them To any of my friends.

This is a wonderful little car. It seems to have a little more space than a regular small car hatchback. The ride is great, one of the best riding cars I've ever drove. I was concerned with it being AWD it would not get that great gas mileage in the real world, but is adequate in mixed city/hwy driving and excellent if you drive hwy a lot. The power is adequate, it does take a little bit to get use to the throttle response - you can snap your neck if you get on the pedal too much from starts - easy on the gas and it is very smooth. It takes mountain roads effortlessly - drove up a steep North Georgia mountain and it was a goat, just kept going and never under any stress. Haven't taken it off road, but Subarus I've heard do quite well off road. This is a great little car and perfect for smaller families or young folks who want something functional as well as something a little different from a regular sedan/hatch/suv - Subaru is a bit in their own category of car type.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

Hands down the best dealership with superb customer service. I was in correspondence with Alexis who is by far the most professional SUBARU customer service agent. I had offers from other dealers but they were not professional in their responses. She was prompt In her response and was the reason for my purchase of a 2018 Crosstrek. Thank you Sierra Subaru for the 5 ?? service. A special thank you to Gordon for the great service as well. Thank you for your patience and professionalism.

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

came to this place just to see and we ended up buying a car from Jonathan Lino. Great person and easy to deal with. Got us a great price and also a monthly payment that fits our budget.