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Used 2020 Subaru Crosstrek for Sale in Wantagh, NY

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Subaru Certified

2020 Subaru Crosstrek Limited

10,055 mi.
$26,784
GOOD DEAL
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Subaru Stamford
() -
(203) 883-4469
4.8 (125 reviews)
25 mi. from 11793
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Subaru Stamford Review
Subaru Stamford
by Peter from Mamaroneck, NY
November 6, 2018
5 5 5 5 5 4.8 (125 reviews)
Hello, Because of the conditions of our roads in Westchester I was looking for a car that could keep up with the latest "pot holes". When I asked around one place and name kept coming up on a consistent basis. Everyone said to go to Stamford Subaru. When I did go I was introduced to Robert Fuch, and boy was I glad I spoke to him. He did not pressure me or my family in any way, and his professionalism is top notch. He takes his time and tries to understand your needs and what you expect from the car. He is a wonderful person to know and to have dealt with. Yes his recommendation on which type of car for my family and me was 100% dead on. We have already taken one mini-vacation (3 days) in the car and it drove and handled the road like a dream, just like he said it would. I am looking forward to take a 2-week driving vacation in 8 weeks in the car. If you are looking for a car and asked me whom I would buy my next car from I would not hesitate to say STAMFORD SUBARU and see ROBERT FUCH! I have 2-pinched nerves in the center of my back so a car ride anywhere is a new degree of pain. I explained the type of ride my back needs, the type of family car we need and he suggested and explained to me what type of car I should try. I suggested another car and he told me why that car would not be a good choice, but said we would try both cars. The ride was several left and rights, and over some bumpy roads.... even 2 potholes, and you know what? NO PAIN! It was the first ride I took that did not require a painkiller when I got out. I was so comfortable in that car that I did not want to try the other car. Since I did not want to test-drive the other car he suggested to just sitting in the other car in the show room to feel the difference on my back. Needless to say he was 100% dead on and I am very happy with my new car.
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Subaru Certified

2020 Subaru Crosstrek Premium

5,752 mi.
$24,198
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Subaru Stamford
() -
(203) 883-4469
4.8 (125 reviews)
25 mi. from 11793
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Subaru Stamford Review
Happy with decision
by L&J on the go from White Plains, NY
November 6, 2018
5 5 5 5 5 4.8 (125 reviews)
My husband and I recently purchased a 2016 Subaru Legacy at Subaru Stamford. My husband had done lots of comparative shopping and they were clearly the most competitive. (We did well with a trade in, too) Jeremiah was excellent to work with- he's knowledgeable, easygoing, not pushy and overall great. Very customer oriented both in person and later on the phone for a little technical support. We are totally satisfied! Also, there was an associate in the showroom, I wish I knew his name. He offered to make me an customized playlist on a flash drive. He was awesome! How often does that random kindness happen?
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Subaru Certified

2020 Subaru Crosstrek Premium

110 mi.
$24,310
GREAT DEAL $983 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Manual
  • Drivetrain: AWD
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South Shore Subaru
() -
(888) 881-1436
4.9 (126 reviews)
7 mi. from 11793
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South Shore Subaru Review
Best experience at a car dealership EVER!
by Wakatak from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (126 reviews)
This newly-opened Subaru dealership is DEFINITELY the one to go to if you are looking to buy a Subaru. The staff has set out to change the paradigm of car buying/selling, and have done away with all of the superfluous nonsense that one normally has to deal with in order to finally come to an agreement on the terms. They bottom line it for you without the back and forth hassle of taking trips to the ???back office??? (that doesn???t exist) to speak with a manager (who actually went home 4 hours ago). They truly have changed the experience for their customers. Fair. Honest. REAL. Three words one NEVER commonly uses to describe a car salesman, or the dealership for which he/she works. But it's true. I leased my new 2019 Legacy from them, and they REALLY took care of me. I don't care where you live - this dealership is worth the trip. And once you experience what it's like to buy/lease a car with this professional, motivated, and innovative young staff, you will not likely want to shop anywhere else. They kept every promise they made, didn't try to sell me something I didn't want (or need), and answered every question I had. A special shout out to Michael Dymnicki for all that he did to help us, and for knowing us BY NAME whenever we stopped in to see if my car was on the lot yet. He was just so, so nice. Thanks, Mike! And another thank you to Nino Tiburzi (sorry if I spelled it wrong) for making the process so much less painful, and for keeping all of your promises to me. Thanks Nino! And finally, thank you Andrew Carlson! You made the final stretch of the process so much easier. Thank you for actually taking the time to look at the ???scratch-dings??? on my old Subaru, and for being honest about the fact that the ???ding plan??? wouldn???t work for me. Definitely go. You'll be glad that you did.
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Used

2020 Subaru Crosstrek Premium

5,873 mi.
$23,989
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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North Coast Subaru
() -
(516) 686-9446
4.7 (36 reviews)
13 mi. from 11793
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North Coast Subaru Review
Car's 10,000 mile checkup
by M. Smith from Glen Cove, NY
December 3, 2018
5 5 5 5 5 4.7 (36 reviews)
Everything done very well.... the staff at North Shore Subaru are all professional, courteous and responsive to all issues.
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Subaru Certified

2020 Subaru Crosstrek Premium

16,424 mi.
$22,390
GREAT DEAL $2,774 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Black
  • Transmission: Manual
  • Drivetrain: AWD
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East Hills Subaru
() -
(888) 793-5189
4.7 (57 reviews)
11 mi. from 11793
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East Hills Subaru Review
"AMAZING EXPERIENCE!!!"
by CrossTrek2016 from Roslyn, New York
November 5, 2018
5 5 5 5 5 4.7 (57 reviews)
Start to Finish, our experience was amazing! My sales person Jamie Borack, listened to and respected all our needs. She was not pushy at all with our initial visit which made us very comfortable while finalizing our decision. She was very helpful and informative thru the entire process. The day we went in to pick up our car we meet another AMAZING person at East Hills Subaru, Jayson Schrager. Jayson was also very helpful in answering all our questions and concerns when it was time to review our financing options. THANK YOU, Jamie and Jayson for an AMAZING EXPERIENCE!!! oh!, and for the car WE LOVE IT!! (2016 CROSSTREK)
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Subaru Certified

2020 Subaru Crosstrek Limited

5,125 mi.
$27,570
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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South Shore Subaru
() -
(888) 881-1436
4.9 (126 reviews)
7 mi. from 11793
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South Shore Subaru Review
South Shore Subaru - Subaru Crosstrek
by AimeeLee from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (126 reviews)
I was in the market for a Subaru Crosstrek after leasing various VW cars since 2002. I went to South Shore Subaru, in Lindenhurst, on a Saturday afternoon not realizing it was their grand opening event. Immediately, I was assisted with deciding on a vehicle, a model, and various leasing/purchasing options. I was offered food, snacks, and drinks from their event multiple times by various employees. I had an appointment on Monday afternoon for the completion of my loan and purchase. (Note: I could have made the purchase on the Saturday, but my down payment was in a bank that closes early on Saturdays.) John T. and Ray T., from South Shore Subaru, are absolutely excellent at what they do. Both gentlemen were extremely thorough and answered all of my questions. I highly recommend South Shore Subaru, John T. and Ray T. I also highly recommend a Subaru, specifically the Crosstrek. Granted, I've only had it for a few days, but it is a beautiful, solid crossover that his really fun to drive. Also, the employee (I cannot remember her name) at the entry desk was extremely pleasant, friendly, helpful, and actually remembered me on my return visit. I look forward to being (and staying) in the Subaru VIP family. Thank you.
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Used

2020 Subaru Crosstrek Base

1,045 mi.
$21,995
GOOD DEAL $283 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Blue
  • Int. Color: Gray
  • Transmission: Manual
  • Drivetrain: AWD
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Mazda of New Rochelle
() -
(877) 838-9715
4.7 (618 reviews)
21 mi. from 11793
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Mazda of New Rochelle Review
standard service
by Walter from New Rochelle, New York
November 6, 2018
5 5 5 5 5 4.7 (618 reviews)
The appointment was for 9:30 AM and I dropped of the car about 9:15. I did not wait for the car, they called about 1 hour latter. I picked the car up, the service manager was courteous and friendly.
Subaru Certified

2020 Subaru Crosstrek

6,620 mi.
$26,995
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Hassett of Wantagh
() -
(516) 806-6430
4.8 (841 reviews)
0 mi. from 11793
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Hassett of Wantagh Review
Fantastic Dealership.
by Thomas Doerr from Massapequa, New York
December 3, 2018
5 5 5 5 5 4.8 (841 reviews)
Please note the 2018 Explorer Sport I recently leased through Hassett is the 4th vehicle I've obtained through your dealership within the past decade. The first vehicle I purchased outright and the last three vehicles were leased. The sales rep for the past two vehicles I've leased has been Mike Scannello. With the past two transactions Mike was extremely professional, courteous, knowledgeable and friendly which made each transaction go extremely well and very smoothly. I originally stopped in to speak with Mike in regards to leasing a new vehicle earlier in October. When I returned on October 28th Mike knew exactly which vehicle and options I was interested in and he offered me several vehicles with different color combinations to choose from. I decided to go with another Explorer Sport only this time in white with a black interior so I placed a deposit on the car the very same day. The following day I returned with a bank check and received delivery of the vehicle. Due to Mike's professionalism and knowledge doing business with Hassett is truly a pleasure. My latest transaction with Mike and Hassett was by far the quickest and smoothest I've ever experienced during my lifetime of purchasing or leasing new Ford or Mercury vehicles. I've also dealt with your finance manager Danny during the the past three vehicle transactions. Danny is also extremely professional, knowledgeable, courteous and friendly so you have an excellent team in place at your dealership. When ever it comes time for a new vehicle purchase or lease I'm assured I can always find what I'm looking for and do business with at Hassett due to the excellent team of professionals you have on staff at your dealership. Both my wife and myself love our new vehicle even more that we did our 2016 red Explorer Sport.
Subaru Certified

2020 Subaru Crosstrek

6,740 mi.
$25,995
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Hassett of Wantagh
() -
(516) 806-6430
4.8 (841 reviews)
0 mi. from 11793
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Hassett of Wantagh Review
Great experience with Leasing at Hassett Ford
by Mark Likes Fords and Hassett from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (841 reviews)
I have returned over and over to Hassett Ford for my leasing needs over the past 15+ years. My 3 year old lease was coming up and I went to see Tim Coppolla, who I have probably leased 4 cars with over the years. Tim, is the consummate salesman. He knows his cars and the finances and most importantly -LISTENS- to what I want and how much I want to spend. He makes it so easy and like I said, this is probably car # 4 or 5 with him. The dealership runs very well. I have never had an issue with the Service Dept and they are easy to deal with and also very professional. I must say that by leasing a new car every 3 years, I have not had a major problem, so that does make it even more enjoyable to deal with them. Tim advised that they have this great new program if you are BJs member (or you can join) to get really nice incentives and better pricing and almost no negotiation over pricing. I must say, I have had some really poor experiences over the years looking for cars, but going to Tim at Hassett, eliminates the pain and makes it easy. Also a note, dealing with the Finance manager, Scott, was also smooth and totally not high pressure to buy extra services. I highly recommend this dealer and salesteam. Mark Hecht
Subaru Certified

2020 Subaru Crosstrek

11,268 mi.
$28,495
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Hassett of Wantagh
() -
(516) 806-6430
4.8 (841 reviews)
0 mi. from 11793
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Hassett of Wantagh Review
Great customer experience!!
by Mario F from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (841 reviews)
Was looking to trade in my F150 so I stopped in and met Jordan, super nice guy, very knowledgeable and not pushy at all. Decided to get something sporty and test drove the Focus ST - Jordan did a great job detailing the car and refreshed my memory (really taught me) how to drive a manual, so much fun!! I was exploring an alternate dealership at the same time and hands down Jordan earned my business and made the entire car shopping experience a great one - thank you!
Subaru Certified

2020 Subaru Crosstrek

12,866 mi.
$25,995
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Hassett of Wantagh
() -
(516) 806-6430
4.8 (841 reviews)
0 mi. from 11793
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Hassett of Wantagh Review
No Hassle! Best Sales Person On Long Island Jordan Shein
by Boris Dreyer from DealerRater.com
November 6, 2018
5 5 5 5 5 4.8 (841 reviews)
This was my first experience with Hassett of Wantagh dealership. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 25 minutes away. I was greeted by a young and cheerful gentleman by the name Jordan Shein. The salesman was very attentive to my needs, very knowable and extremely patient with my needs, (and let me tell you I had a lot of needs!!!) He was outstanding, no slick sales gimmicks, no pressure, and no attempts at manipulative tactics. Just great, accommodating service. It sounds like a cliche, but we hit it off from the gecko. And trust me, I'm a skeptical type of personality. I ended up leasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Overall, this dealership was top notch! Jordan Stein went above and beyond to make sure I leased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Hassett of Wantagh (Jordan Stein in particular) to anyone who is looking for a great deal and a great professional salesperson.
We found additional vehicles that are close to your year range.
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Subaru Certified

2021 Subaru Crosstrek Premium

4,687 mi.
$24,994
GREAT DEAL $827 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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South Shore Subaru
() -
(888) 881-1436
4.9 (126 reviews)
7 mi. from 11793
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South Shore Subaru Review
Best experience at a car dealership EVER!
by Wakatak from DealerRater.com
December 3, 2018
5 5 5 5 5 4.9 (126 reviews)
This newly-opened Subaru dealership is DEFINITELY the one to go to if you are looking to buy a Subaru. The staff has set out to change the paradigm of car buying/selling, and have done away with all of the superfluous nonsense that one normally has to deal with in order to finally come to an agreement on the terms. They bottom line it for you without the back and forth hassle of taking trips to the ???back office??? (that doesn???t exist) to speak with a manager (who actually went home 4 hours ago). They truly have changed the experience for their customers. Fair. Honest. REAL. Three words one NEVER commonly uses to describe a car salesman, or the dealership for which he/she works. But it's true. I leased my new 2019 Legacy from them, and they REALLY took care of me. I don't care where you live - this dealership is worth the trip. And once you experience what it's like to buy/lease a car with this professional, motivated, and innovative young staff, you will not likely want to shop anywhere else. They kept every promise they made, didn't try to sell me something I didn't want (or need), and answered every question I had. A special shout out to Michael Dymnicki for all that he did to help us, and for knowing us BY NAME whenever we stopped in to see if my car was on the lot yet. He was just so, so nice. Thanks, Mike! And another thank you to Nino Tiburzi (sorry if I spelled it wrong) for making the process so much less painful, and for keeping all of your promises to me. Thanks Nino! And finally, thank you Andrew Carlson! You made the final stretch of the process so much easier. Thank you for actually taking the time to look at the ???scratch-dings??? on my old Subaru, and for being honest about the fact that the ???ding plan??? wouldn???t work for me. Definitely go. You'll be glad that you did.
See all 32 photos
Subaru Certified

2018 Subaru Crosstrek 2.0i Premium

14,708 mi.
$21,987
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Grand Prix Subaru
() -
(888) 475-3252
4.7 (1432 reviews)
5 mi. from 11793
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Grand Prix Subaru Review
Great dealership
by Joe C from Farmingdale, NY
November 5, 2018
5 5 5 5 5 4.7 (1432 reviews)
Our salesman Joe Ieucci helped us to make it a pleasure buying a new Subaru. No detail was left out by Joe. He was very helpful. The dealership was well run by knowledgeable people.
2018 Subaru Crosstrek 2.0i Premium Review
never ending radio PROBLEMS since NEW-- 16 months
by FED UP from SASKATOON-SASKATCHEWAN-CANADA-
March 11, 2019
3
I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G
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Used

2019 Subaru Crosstrek 2.0i Limited

17,670 mi.
$24,530
GOOD DEAL $105 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Generation Kia
() -
(631) 259-6641
3.5 (802 reviews)
21 mi. from 11793
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Generation Kia Review
A difference maker in our lives
by aggie2980 from DealerRater.com
November 6, 2018
5 5 5 5 5 3.5 (802 reviews)
When my husband first went into Generation Kia, it was only because the dealership was so close to his job. We had a worn out Oldsmobile Delta 88 and we desperately needed a new car, but we had never bought a new vehicle before, ever. My husband met David Pigate first, and when he called me and told me he was looking at cars, I didn't expect us to get approved. We didn't have the greatest credit and we had only been in NY for a year. David was very optimistic though. When I got to the dealership and met David I was first struck by how genuinely nice he was. He didn't give off that sleazy used car dealer vibe that we all think of when we think of car dealerships. He was outgoing, sweet, and took a genuine interest in us. He even got our daughter a couple snacks while we were waiting. That was the only thing that sucks about car buying is the waiting, and the waiting, and the hours you spend there. But, we didn't have great credit AND we couldn't do a huge downpayment, so we knew they were working hard to figure things out for us. We ended up with a really nice 2014 Jeep Patriot with payments that we could afford and even afterwards when we were having issues with all of the points we needed to finish registering the car, they let us take the Jeep home on dealer tags so I wouldn't be left without a car. Fast forward a year later to now, and my husband needed to get a second vehicle for work. He wanted a Dodge Ram 1500. At first, he looked at actual Dodge/Chrysler dealerships. He got "pre-approved" with "no money down" by Chrysler Capital and we thought that was pretty great. After talking to one dealership though, he felt pretty good about a truck, but the next day (after they had run inquiries on his credit like TEN times) they never called him back. He was livid. We talked to another Dodge/Chrysler dealership and kind of had the same thing. They didn't have a huge selection of older used Rams (like 2010-2013) and the only one that they did have that we could really afford we couldn't get financed for. Frustrated with everything, my husband was about to give up. I told him (even before we went to the second dealership) that we should call David again. He didn't think they'd have anything for us, but lo and behold they had a couple Rams that were just what my husband was looking for. My husband went and looked at a couple and we really liked one. Talking to David and Ron, we realized that my husband's credit and mine as well had taken a hard hit from the other dealerships who had flooded our credit with over 20 inquiries in less than two days! David and Ron explained how this would look to the banks in trying to get a loan, but they said they would try anyways for us. Again, David worked tirelessly for us. He even came in on his day off to help finalize the paperwork and we were able to get our second vehicle! This dealership is the best. They really do treat you like family. I could go on and on. Honestly, David was and is the best car salesman ever and he ruined it for every other car salesman out there :-D.
2019 Subaru Crosstrek 2.0i Limited Review
Favorite car ever!!!
by Kw2000 from Batesville , AR
May 16, 2019
5
It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.
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Subaru Certified

2019 Subaru Crosstrek 2.0i Limited

16,000 mi.
$25,148
FAIR PRICE
  • Ext. Color: Orange
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
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Subaru Stamford
() -
(203) 883-4469
4.8 (125 reviews)
25 mi. from 11793
Authorized Subaru Dealer
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Subaru Stamford Review
Subaru Stamford
by Peter from Mamaroneck, NY
November 6, 2018
5 5 5 5 5 4.8 (125 reviews)
Hello, Because of the conditions of our roads in Westchester I was looking for a car that could keep up with the latest "pot holes". When I asked around one place and name kept coming up on a consistent basis. Everyone said to go to Stamford Subaru. When I did go I was introduced to Robert Fuch, and boy was I glad I spoke to him. He did not pressure me or my family in any way, and his professionalism is top notch. He takes his time and tries to understand your needs and what you expect from the car. He is a wonderful person to know and to have dealt with. Yes his recommendation on which type of car for my family and me was 100% dead on. We have already taken one mini-vacation (3 days) in the car and it drove and handled the road like a dream, just like he said it would. I am looking forward to take a 2-week driving vacation in 8 weeks in the car. If you are looking for a car and asked me whom I would buy my next car from I would not hesitate to say STAMFORD SUBARU and see ROBERT FUCH! I have 2-pinched nerves in the center of my back so a car ride anywhere is a new degree of pain. I explained the type of ride my back needs, the type of family car we need and he suggested and explained to me what type of car I should try. I suggested another car and he told me why that car would not be a good choice, but said we would try both cars. The ride was several left and rights, and over some bumpy roads.... even 2 potholes, and you know what? NO PAIN! It was the first ride I took that did not require a painkiller when I got out. I was so comfortable in that car that I did not want to try the other car. Since I did not want to test-drive the other car he suggested to just sitting in the other car in the show room to feel the difference on my back. Needless to say he was 100% dead on and I am very happy with my new car.
2019 Subaru Crosstrek 2.0i Limited Review
Love my Crosstrek
by Debi from New Hartford NY
May 16, 2019
5
Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.
See all 32 photos
Subaru Certified

2018 Subaru Crosstrek 2.0i Premium

24,284 mi.
$22,006
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: CVT
  • Drivetrain: AWD
Save
  • Free CARFAX 1-Owner Report
Grand Prix Subaru
() -
(888) 475-3252
4.7 (1432 reviews)
5 mi. from 11793
Authorized Subaru Dealer
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Grand Prix Subaru Review
Better Service Center than some luxury car dealerships
by fordandbenzfan from DealerRater.com
November 5, 2018
5 5 5 5 5 4.7 (1432 reviews)
Well, I had another chance to use this dealership and I must say, Grand Prix's motto "We will satisfy you" definitely applies here. Unfortunately, our new Subaru Legacy, which me and my mom love, was recalled with about 51,000-52,000 2016-2017 Legacy/Outback models due to a possible problem with the steering problem. Unfortunately, this meant that my car would have to go into the dealership for service in order to fix it. Thankfully, I found Subaru of North America very proactive in getting information about the recall out there to the customers and at least I knew that Grand Prix would help me, as I had previous experience there when I shopped for our Legacy 3.6R Limited and found it to be an excellent dealership. Thankfully, this carried over to the service department, where a friendly and helpful representative was able to get me an appointment two days after the recall went out at 7:30AM, get me a loaner car (ended up being a rental from Hertz paid by Subaru, as the dealer ran out of loaners), and also have my car towed to the dealership two days before, as Subaru advised owners not to drive it. When I arrived at the dealership, I was greeted by a gentleman named Kevin, who was helpful and pointed me in the right direction to my Service Advisor, Steve Shoum. I found him to be excellent and better than the Service Advisor who helped us at the luxury car dealership where we serviced our former luxury car, as we found Steve to be very friendly, knowledgeable about cars, and able to speak to the customer without making them feel stupid or being snarky, like at the dealership where we serviced our previous car. While I did have to wait a bit as Hertz in Hicksville did not open until 9:00AM and they needed to pick me up, as Grand Prix ran out of loaners due to the recall, things were still fine, as I found the service center to be very nice, as it looked upscale and delivered on being somewhat upscale, with many plush and comfortable chairs, large screen TVs, nice restrooms, free wifi, plenty of literature, and a very good selection of complimentary food and beverages, like bagels and all of the fixings, coffee, soft drinks, and fresh fruit. Throughout the process, I found all of the employees other than Steve who I have dealt with previously in the sales department, like Vinny Ortolani, the General Sales Manager who came by to say hi to all of the customers and chat, Emily, another Service Advisor, and all of the other employees to be very warm and efficient, which was fantastic! My car was at the service center for a week, as the part for the steering column was on back order and they wanted to inspect the car, but Steve continued to keep me updated throughout, which contrasts to our previous Service Advisor at the luxury car dealership, who left us in the dark and made it hard to call him, as we usually got his voicemail when we called the dealer. Also, he rarely called us with updates. Grand Prix also proved to be very accommodating, as Taylor, the representative in the Sales Department, was very helpful as she had my car wait in front of the Sales Department as I had to pick up my car a little after hours due to work. This was appreciated, as I feel like Grand Prix understands not everyone operates on their schedule. There was one minor hiccup in the experience, as the car was kind of dirty when we got it back, but it was resolved perfectly after we complained, as Dan Ross, the General Manager of the dealership, was understanding and wanted to make sure we we satisfied, as he offered us two vouchers to the Hicksville Car Wash, which was appreciated. Overall, I thought that Grand Prix's Service Department was excellent, as it put where we took our luxury car to shame thanks to their fantastic service and I would definitely recommend Grand Prix when I need to service my Legacy!
2018 Subaru Crosstrek 2.0i Premium Review
My first Subaru
by Xtrek from Atlanta, GA
February 26, 2019
5
The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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