I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
never ending radio PROBLEMS since NEW-- 16 months
by FED UP from SASKATOON-SASKATCHEWAN-CANADA-
March 11, 2019
I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
My first Subaru
by Xtrek from Atlanta, GA
February 26, 2019
The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.
Staff was friendly and explained everything upfront. No negative issues or experiences. Everything worked out great!
It’s very reliable and gas saver
by SFGiants Fan from Sacramento CA
March 3, 2019
This car met all my needs. It’s sporty and the design is great. The only thing I would redesign is the back storage. It needs more space. Overall it’s great for its price. Also note the lugnuts seem to get jammed so beware when changing tires and let the dealer know to manually loosen up the lugnuts to avoid jamming. Otherwise it’s gonna cost you more money to have them fix
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
by Dennis V. from Amchorage
February 10, 2019
The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.
I just wanted a simple oil and oil filter change and tire rotation. Had to wait 4 days for an appointment, and even then had to bring it in for all day because the only appointment was in the middle of the day. They don't have a quick lube like most dealers do. Their service reps were friendly and helpful.
Best small car in snow ....EVER!
by NL Hunter from Newfoundland
May 8, 2019
Got me home during the biggest snow storms of the year.
People were even stuck in standard trucks and we still got through without any issues.
Everything was great at Land Rover of Denver. Used car price was below bluebook value. Facility was very clean and everyone at the dealership was very professional.
Disappointing Interior design
by Daphne from Newburgh, ny
March 6, 2019
I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Excited about the room.
by Angela from Chattanooga, TN
February 22, 2019
Excellent safety and features. Great deal from economy auto superstore. Looking forward to many trips with the family. Enjoying the backup camera. Beautiful car. Chrome wheels. Looks great
Had a great experience at Groove, specifically because Jordan helped me find exactly what I was looking for... and put up with my countless model comparison questions (thank you!). I ended up with the 2019 Forester Limited and I could not be more satisfied. On multiple occasions Jordan ventured into the wintry mix with me (not ideal weather to browse vehicles) to help me fully understand differences in model trims and features. He was extremely knowledgeable on the various trims and package accessories which made it much easier for me to make my decision. He was also extremely professional and friendly. I highly recommend asking for Jordan when you arrive.
Exactly What I Wanted
by Suzanne M from Ft Lauderdale, FL
May 12, 2019
Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.
Love Infinity of Denver. This is my second Infinity... the service department is AWESOME!!!
Fan of Subaru!!
by Christian from Buffalo NY
March 21, 2019
The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.
I'm in a chapter 13 and I went home with a beautiful vehicle. It was touch and go because I did need the letter of approval from the trustee. The guys at Tynan's (DJ and Greg) were supportive and patient. Marlon was great with the financing end of things and a pleasure to work with. Thank you all for your diligence and professionalism.
13th "Subby" we have owned
by mmorgan103 from Tucson, AZ
December 14, 2018
Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation
We just purchased a 2019 Tacoma from Stevinson East. We were extremely happy with our salesman Ernie Khalil. He came in on his day off to do our sale. We had a limited time to do the deal and Ernie made it happen! He had our trade appraised and deal locked down and into finance within 30 minutes. Finance was so simple as well. We were back on the road with a great deal in the exact truck we wanted.
Fun to drive
by PuddleRunner from Oakland, Ca
February 19, 2019
I enjoy this car - it has plenty of power for daily driving and handles very well. I don't like the touch screen audio, but you get used to it. I also use a seat cushion for long drives, but the seats are ok. The gas mileage is great.
Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
This is a GREAT car and the AWD is amazing! The w
by JaneC3 from Little Rock, AR
April 13, 2019
Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
An excellent car for the price.
by IowaWildFan18 from Haverhill, IA
January 18, 2019
I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
best little car ever
by Tomahawk from Ct
February 26, 2019
14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.
Travis was amazing! Everyone we worked with was so friendly and helpful. The car we bought is amazing and we are looking forward to buying another car there in the future.
Best car I have ever owned. Everything I need
by SW from Dowagiac, MI
May 15, 2019
This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Cheap interior -felt paper for carpets
by Sueny from Watertown ny
January 20, 2019
No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.
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