A grateful customer Our salesman Bobby Hocks, was great to work with; at the time of our purchase we were in the final stages of buying a a new home; then suddenly lost a parent. Bobby was a blessing to us; he not only demonstrated great empathy for our ordeal, but went out of his way to work with our hectic schedule. Overall we had a great experience, and we love our new Super Duty truck with the twin turbo diesel; it's tough, is insanely powerful, yet rides like a luxury car. Thank you Bobby for helping us during a very stressful time.
Gilton from Russell and Smith sold me my car earlier this week. He made the process so simple. He took the time to understand my needs and got me the car I wanted at the price I wanted. He's extremely knowledgeable and even took the time to go over everything in the car after I had purchased it. I would recommend this dealership to everyone looking to buy a car.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
Made a trip from Ohio to purchase a used Murano that was listed in Cars.com. The vehicle had all the bells and whistles we were looking for at a fair price. Unfortunately, the vehicle did not have a panoramic sunroof but Zeigler listed it as including the sunroof. When we arrived and noticed the vehicle did not have a sunroof we decided against the purchase - it was a show-stopper for us. Zeigler quickly owned their mistake, sincerely apologized and made a commitment to lower the price and/or offer any vehicle on their lot at a discounted offer. The incorrect listing was an obvious error but we were very impressed with Zeigler's response to make the customer happy. We ended up not purchasing a vehicle but we were VERY satisfied with this dealership. P.S. - I noticed the listing was corrected the same day.
We had a very good experience working with Mark and David. I really like the Grand Caravan R/T we purchased. Mark and David answered all of our questions, were knowledgeable, honest, and easy to work with. We would definitely return for another car purchase and would recommend them to anyone.
I had a stellar experience with this dealer. Marshall was endlessly patient and knowledgeable in dealing with my questions, credit application and test drive appointment. He even met me on his day off to make the appointment because it was the only day I could come in from out of town. I hesitated to travel so far to buy a car but knew the dealership from its years of reputation in my old neighborhood and the quality of cars they sell, so I decided to trust the salesman and come over a hundred miles to see the car. The appointment was straightforward with no pressure or games whatsoever. The car I came to see was immediately available and was immaculate and solid as a rock. Tom Leis definitely knows how to get a car ready to sell. I am over the moon with my purchase and confident that if I had a problem these guys would stand behind their product. Give them a try, you won't be sorry!
Very happy with the service that I received very honest about the condition of the car and the process was really easy I love my car so far and I definitely recommend this dealership to anyone that I know
Mike the sale rep. was very honest about condistion of the car.
This was very important as I was driving from 7 hrs to come get the car. I surly didnt want any surprises.
Everyone was very nice and they helped and allowed me to put the car up on my ramps so I could inspect the underside of the car.
They helped me load on car onto carrier and let me borrow a car cover.
I am very happy with the car and the buying experence.
Nice honest people.
If you’re looking for a quality used vehicle for a great price, go check out Rochester Imports. Look at the inventory and if you see something you’re interested in, then go up to the office and talk to Bill H. He’s a great guy- very friendly. He’ll hand you the keys and a plate if you want to test drive it. That’s it, no sales pitches no pressure, you just go do what you have to do to check it out.
For me he really went out of his way to help me get the car I wanted. A great car. Nothing wrong with it and It was priced below market value. I did notice after buying it that it had an exhaust leak. He got it fixed immediately no questions asked.
The buying process was painless. Bill walked me through all the things I had to do and he took care of the rest. Put plates on the car and a temporary registration and handed me the keys. I would call that a great car buying experience.
I highly recommend stopping by Rochester Imports In Webster on Gravel Rd or check out the website.
There’s a lot of dealers between Rochester and Williamson. I went to a lot of them but I found friendly atmosphere, honestly, quality cars and very fair prices at Rochester Imports.
I loved the customer service and the non-pressure of the buying experience. The cars were clean, well maintained, and the ability to fix anything was greatly appreciated. I also appreciated the owner telling us how he gets his cars and his transparency. I would recommend Top Gear to anyone!
Very good experience Ever one Was very helpful I got what I want a nice truck Thank you All Ivan and the financial team was on their job making the sale if you need a Auto give Brown Subaru a call for the deal you won't check them out you can be Driving off with the Car you want at 9018 Liberty ave. Mannsa VA.
Great customer service! The entire team was polite, honest, helpful, and knowledgeable. If you are looking to buy a car at an unbeatable price from a place that has your best interest in mind, look no further than I-Deal Cars LLC. You won't regret it!
Most efficient and helpful sales rep ever! Sam went out of his way to be helpful as we took our time to decide between 4 great used cars in person and over several phone calls. His superior service continued with immediate response for information a week after we drove our car home! In more than 50 years of buying cars this was by far the best experience ever!
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
called and spoke to John about 2005 Volvo XC90. he was very courtious and we made arrangements for a test drive. We were over an hour late but car was ready and waiting for us. After a test drive we worked out a deal with a few minor repairs. The repairs were made promptly and we picked up the vehicle 2 days later. Great experience would definitly call them again .
Frank and Gina are the best at their trade! They are personable, caring, and strive for the best possible experience for their customers! They picked me up at that airport and ensured the car was in tip top shape. I just enjoyed looking at all the other models in their inventory as there were many great deals on their lot! All of the paperwork sailed through in Indiana. Thank you both! I hope to purchase my next vehicle from them!
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