Had a really great experience with Mike today buying our vehicle he had great customer service . We were in and out in a reasonable amount of time. Would highly recommend them we will consider them again in the future when we need to buy another vehicle.
I am 20 years old and this was my first car purchase on my own-so I was very nervous. Buzz and Ed could not have been more helpful and honest. Even with my limited credit history, they got me an amazing first time buyer rate. The car was making an intermittent noise, which made it difficult for them to determine the cause. They promised they would fix it if their mechanic could hear the noise. It took me a couple of trips, but they finally heard and fixed it right away. I am extremely happy with the car and their service.!!
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
Bought another vehicle from Berkenkotter, Greg Wolaver did a great job of meeting our needs and exceeding our expectations! Our family has been buying cars from Berkenkotter for over 20 years and have had great experiences every rime.
I replied to an add I read online about a car and the rep was quick to respond and knowledgeable. When I took a test drive he was eager and willing to answer my questions. I appreciated how straightforward he was during the process and didn???t try to ???sell??? me. I would definitely recommend this dealership to my friends.
It was great that Groove definitely had the lowest price on the vehicle we purchased. Even better that Zach was our sales contact. He kept in touch with us over the buying process and ensured all was right. I think Groove Toyota is one of the few dealers that realize that the old rules don't apply in the new internet age...as customers are well informed on their purchases. Other dealers were playing the same old deception games. Great job Zach and Groove Toyota in South Denver!
Just bought a car from here and was impressed with the friendliness and service this family owned business provides. The car had some chipped paint on the driver side door handles which they took care of, taking care of this by removing the handles, repainting them and remounting them, which is the best way to handle this repair. Two days after taking the car, the tire low pressure light went on but none of the tires were low. I called Griffin and they said to take it to a local tire shop to have it checked on. Turns out one of the tire pressure sensors was bad. Griffin picked up the charge for replacing the faulty sensor.
I can honestly say that I have never had an easier car buying experience. Coupled with the service and care they provide, I highly recommend Griffin Automotive if you are in the market for a used Japanese vehicle with low miles (their specialty).
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
Took a while to get everything done,but was happy with the process.
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