This is the best dealer I have ever been too! I always stress out so much while shopping for cars. I am in sales, so I know how things work. This makes it even harder for me to be in a high pressure sales environment. My husband and I went to Buick expecting to be stressed out. But let me say, our experience was AMAZING!!!! They were able to do things other dealers couldn't do, as far as a trade in is concerned. Got me into the car I wanted. Broke down all the numbers for us, and showed us the break down. Explained it all in detail. Needless to say, I drove away in an amazing vehicle, at an excellent price. And within a week my husband went back and got himself a vehicle as well! Jerry is the GM there and let me tell you, I will recommend him to anyone I run into looking for a car! We also did business with Layla and John! What amazing people. What an amazing experience! I will never ever purchase anywhere else!
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
The selection of used vehicles at Alpha Motorsports is top notch. I recently purchased my 2014 Lexus IS350 at a very nice price and was given a fair and generous price for my trade-in by manager Shak. Jason my sales person and Shawn my finance advisor, were both very helpful in this car buying process and the deal was completed in a couple hours...thanks guys, looking forward to doing any future business with Alpha Motorsports.
Pros: Good clean facility, many choices, flexible hours, professional staff. Cons: Vehicles considerably overpriced--many times more than the dealer, trade in vehicles considerably underpriced. For instance, the Mercedes Benz S500 that I wanted was priced $2200 more than the local dealer and they offered me $17000 for my vehicle which I sold two days later for $25000. For those reasons, this is a good place to research different types of vehicles but buy only after checking at a local dealer.
I had routine service and VA safety inspection completed in a great turnaround time (about an hour). I also had new wipers installed; however those new blades were horrible. Leckner replaced them for free but I had to drive an extra 50 miles (25 each way) to have it resolved.
Best experience I've had in my years of car purchases. I've never liked the process until now. Thank you Ultimate Buick GMC. Every aspect of the process has changed my perspective. My sales representative, Layla, the General manager and finance were all awesome. Everyone cared about my experience and walked me through with respect, concern, and integrity. Thank you!
This was my first time at this location having my Buick LaCrosse serviced. I recently moved here from down South and was quite pleased with the personnel and the work that they did as far as I can tell, not being a mechanic nor technician myself. And they were quite timely with regard to doing the work in accordance with my pre-established appointment. Thanks Team!
The service staff is excellent!!! My service technician Ian is the best I have had the pleasure I of working with ever. The team at ultimate really cares for their customers. I am always extremely happy with the courtesy and professionalism I receive at every visit. I will not get my GMC serviced at any other dealership period.
Having had trouble with another local dealer, I had not had the recall taken care of on my car. After being contacted by Onstar, I said I would try this dealership and I was very satisfied. I was treated with respect. I will definitely try this dealership if I have any trouble with my car!
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