Stand out Service with friendly and approachable people
by mconcepcion752 from DealerRater.com
December 6, 2018
I was recommened to check out this dealership, Steve specifically, by my coworker who had a great experience and I am glad he did. Steve was incredibly down to earth, approachable, and did his best to make me feel comfortable. I was in no way preassured to make any decisions or jump into anything I wasn't comfortable with. I then meet Lisa in finnancing who was a pleasure to work with. She was exceptionally kind and knowledgeble. Overall my experience could not have been better and I would recommend Steve and Lisa to anyone who is looking for a Subaru.
The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
Spotless and pleasant showroom. Quite a few amenities for customer comfort. Dealt mainly with Jason Jarkes and Ed Chen. Both were extremely professional and fun to deal with. Several accommodations were made for my convenience and the overall process was very satisfying. Like most car shoppers, pushy car salesman tropes don't appeal to me and dealing with Jason was anything but. Sincere thank you to everyone at Quality Subaru for making my first Subaru purchase an excellent one. I would recommend Quality Subaru and its staff to anyone looking to buy a car, as I plan to return as well.
My son was purchasing his first Subaru and I accompanied him during his experience with Jason and Quality Subaru. We were both pleasantly surprised with the friendly and relaxed atmosphere. Protective as us mothers can be Jason dealt with my questions and demands in a positive and respectful manner. I felt like we were dealing with family.
I went to the Wallingford quality Subaru 4 months ago just looking at potential cars not ready to buy yet but exploring options. Mike Schweikert went above and beyond for me since then. He let me test drive, put no pressure on me to buy that day and told me when i was ready he???d be ready to help me if wanted. I loved his down to earth personality and how understanding he was for the whole process. I went back to him to build a custom made car which would take a while to get in but i wanted certain things in the car so i was okay with that. He then went and took the extra time to search for the exact car i wanted locally at all the dealers and ended up finding me one how i wanted it and got it for me within a week! I couldn???t appreciate all he did for me any more. He???s great at his job and very easy to talk too. As well as everyone that works at quality Subaru. (Ed from finance was great too and made that stressful aspect very easy going). From the second you walk in to the second you walk out. They love their jobs and it shows! I would absolutely recommend this dealer and mike of course to anyone. I will be a forever customer.
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
We have bought several vehicles from Bertera of Hartford always from Issa Daoud. He is probably the best car salesman I have ever dealt with. He listens to what you need, goes above and beyond to ensure that you get what you asked for and leave happy, and follows up after the sale. A really great experience. I have referred many friends to Issa and they always walk away happy. The only reason they get 4 not 5 stars is that at times the negotiation process gets contentious by sales management which should be unnecessary with all the tools available to plan with before you walk in the door. The finance team is very efficient and explain everything clearly. If you are looking for a new Subaru I highly recommend this dealership.
I met with Paul Hewitt to lease or purchase a vehicle. Paul provided very excellent service.
I was not sure whether to buy or lease. Paul was patient and walked me through the various options and was very throrough! What impressed me the most was his ability to look at this from my perspective! I dealt like every step of the way Paul had my best interest in mind.
The dealer it’s self is also very professional, friendly and comfortable to be at.
If you are in the market for a new vehicle I highly recommend this dealership, specifically Paul
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
Yes, I urge you find Parker Pearlstein at Premier Subaru in Branford , Connecticut . I devote his adroit negotiable of straight talk. He talks in business with you and us too. I like to see him again on this year. No blunt or No bluff among. Parker makes it straight out when you have finance complications. I tell you come finding Parker Pearlstein when you need a car. Before I went there, I got frustration that two dealers ignored me twice . I myself find Parker Pearlstein so I explained Parker about my frustration. Parker and I talk in our business . I feel better so I am ready to get a Subaru car on this year.
A special thanks to Bobbi for all of the time she spent with me, I’m so excited to be driving my new Subaru! Everyone was friendly and the process was super easy. I even got to drive my car home that same day!
Outstanding dealership! It was so easy working with our salesman, Jim. Both purchase price of the new vehicle and the trade in value of our old car were so spot on to our expectations that we didn’t feel the need to counteroffer on either.
Excelent all around from selecting my car to the entire purchasing process including financing and user navigation demo!
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