Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
RJ Seidel was absolutely wonderful to work with buying our new Subaru Crosstrek. He has followed up several times to make sure that everything has gone smoothly. Great buying experience!!
PS--This is the only dealer we shopped at because we bought a Forrester in 2016 and had a wonderful experience then, too.
Stephen was very accommodating and helpful when helping my purchase my first vehicle. He took my budget into consideration, showed me all the options and found another option when one fell through. He was extremely responsive through text/email and was able to meet me at the dealership on his day off. He let me sit and think on a few options without pressure to buy. He made the process very easy and was super thorough. I would recommend Stephen and Shortline!
We just purchased a 2019 Tacoma from Stevinson East. We were extremely happy with our salesman Ernie Khalil. He came in on his day off to do our sale. We had a limited time to do the deal and Ernie made it happen! He had our trade appraised and deal locked down and into finance within 30 minutes. Finance was so simple as well. We were back on the road with a great deal in the exact truck we wanted.
Jonny made the car buying experience welcoming and easy. He is so very personable and knowledgeable. He showed me all of the features and made sure I knew I could get back to him with questions. I was brought into the Shortline family. Thanks, Jonny! And thanks to the rest of of you who have reached out to me.
Allison was not only nice, but very thorough in her process. She made everything about buying a car easy and non-stressful. We appreciated her patience as we struggled to make our final decision. What a great experience and we are thrilled about our new RAV4!
Such a great experience! My sales representative even picked me up because i needed a ride and she stayed with me the entire visit to make sure i was taken care of. No haggle, no craziness and she got me the best rate. Alice was amazing
Buying a car from Shortline isn't like other dealerships I've worked with in the past. The entire team went out of their way to find the right car for us. We never felt pressured to make a decision. It was an enjoyable experience. Dan was awesome. He couldn't have been more helpful and dealt with our crying 10-month old for most of the test drive. I would 100% buy a car again from Dan.
Jonny was very helpful in assisting us in buying our new Crosstrek. Even after we had to wait 3 months to be able to make this purchase, he was still eager to assist us. Would recommend this dealership and him to anyone looking for a new Subaru.
Marco y Jorge nos atendieron muy bien y dieron buen servicio. Les recomiendo a todos que vengan y compren su carro aquí con ellos. Y pregunten por Jorge o marco
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