My salesman, Joe Iucci, took a lot of time with me in setting up my sale and explaining the features on the car. After the purchase process was complete, he sat in the car and showed me/demonstrated all of the cars features. He was extremely helpful! The female finance person, whose name I forgot, was also very helpful.
Clinton Declue is by far the best in the business!!! I'm a very critical person and expect to be treated the way I treat others. Everyone in the service department was exceptional and friendly. I will continue to come to Grand Prix Subaru for any service my 2018 WRX needs. Thank You!!! WRXMombo
most pleasurable experience in all my years of car buying.
by JERRY C from DealerRater.com
December 1, 2018
I remember when i almost bought a vehicle when they were located in Hauppauge,ny. This experience at there new location in Farmingdale,n.y was exceptional> no pressure great atmosphere and a wonderful and professional sales person. Sales professional Annalea was so helpful and answered all the questions i had about the vehicle. The vehicle which i purchased was super clean and had all the options i wanted. After looking at used vehicles i am happy i purchased for Novak Motors .Annalea is an asset to this company and would without reservation reccommend Annalea and this Dealership to anyone i know looking for a great deal on a quality used vehicle. I would also like to commend Frank Cannizaro for all his help.
I travel 10 miles to go here for service because the dealership is small and has a friendly atmosphere. It is easy to get too and even in high rush hour traffic times there's no problems getting into the driveway and finding parking. Unlike the larger dealerships across the Island, Metric is an independent (just Subaru) and is truly hassle free. It has less customer volume which enables them to focus individually on getting things done. Service is typically done faster than the original estimates. When they say an hour it usually means 35 minutes. Its the dealers job to make money on services. I get it. However it is cost competitive with other dealerships in the area. I'm still waiting on their new facilities proposal to be built as the building is old and needs updating. The service waiting room is small and you will need to walk about to stretch your legs as it's too tight for tall folks to extend knees locked. The waiting room chairs need to be updated for longer sit ins, they serve their purpose for 30 minutes tops. What really is nice, is your free to walk the facility and grounds while waiting with out an employee asking if you need help every 5 minutes.
My husband and I had an excellent experience with Jimmy as our salesperson. He was knowledgeable, resourceful and accommodating. The other employees that we interacted with during our transaction were great as well! The Rye dealership's office space was clean and well organized with a nice waiting/coffee area. As Subaru loyalists, we recommend this dealership and love our new Crosstrek!
This dealership was absolutely incredible from the time I walked in I didn???t wait very long , service was incredible.The salesman I dealt with was very knowledgeable of all of the cars and really worked with me to find the right car for the price that fit my budget. I would happily recommend this dealership to anyone who???s looking for a new car.
Vinny is an ideal salesman. Straightforward and efficient. He located the car with the features I wanted and had it delivered promptly. Everyone at Competition Subaru is courteous. And the coffee is quite good!
I was unfortunately involved in an accident that left me without a car and a ton of nerves getting into a new one. Cathy calmed my nerves by showing me empathy to my situation and throughly describing safety features to me. The process was quick and painless thanks to Dan and Cathy. There was a snow storm that day and I was going to pick up my car the following weekend since we were adding a remote start to my new car. The staff was incredibly accommodating as they gave me a ride home in a blizzard!! i do not live close to this location either. Daniel and Cathy waited with me and made sure I was in a safe Subaru to take me home with one of the service department workers (I forgot his name I???m so sorry!). I have never in my life experienced such warmth from a dealership. The entire staff made sure I was happy and taken care of every step of the way. I will without a doubt take the long drive to go out of my way to purchase all of my cars here! Thank you Subaru Staff! Your kindness and empathy have earned you my business eternally!!!
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 3, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
I submitted an inquiry online and Brian responded very quickly. We discussed what I was looking for, made a test drive appointment,discussed pricing and sealed the deal. Buying my Crosstrek was everything I though buying a car should be. I hope to be back to do business in the future.
The staff was extremely friendly. They did their best to provide all the information we needed about the different models. There was no pressure on us to make a decision until we had made up our mind. After that, everything was smooth and we walked out of the dealership with the car we wanted. Jeff Milletta took time to explain to us in the car all the main features of our new Subaru (there were many!).
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