Was just out and about checking into Subaru after reading consumer reports, Steven greeted me and was a big help in me deciding what I want to do. He answered all my questions and was not pushy like so many other sales man. I haven't decided what to buy just yet, but when I'm ready I'll be buying from Steven at Bill Bryan Subaru.
Tim RIVERA was great and very thorough and concise in presentation and support on new vehicle purchase. Paired my phone and went into detail on all accessories and available options. Very good purchase experience!
Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.
James Callender met us and guided us through the process of selecting a Forester. Then, he kept us posted as the car we specially ordered was prepared and shipped to Ganley. When the day of delivery came, James and Jim in finance efficiently processed our purchase, and I was off...very excited to have my comfy Subaru! I love the feel and the visibility it allows while driving. A big hit, al in all.
The staff was extremely helpful and knowledgeable! Also they were no pushy about anything. They were all about what I was interested in shopping for! The website was a great tool for shopping ahead of time and Dan the internet sales rep had my car ready for a test drive when I got there! I would recommend this dealership to anyone!
My experience at Sweeney has always been the BEST and that's why I came back. Steve was just so patient and helpful and went out of his way to help me make a great car decision. I would definitely refer friends and family to both Sweeney and to Steve. What an excellent salesperson working for an excellent dealership!! Thank you!!
I hate buying cars. Everyone does, but the last time I went through this process I ended up having an emotional breakdown in the middle of a dealership. Needless to say, I was not looking forward to the car buying process. I would have rather gotten a root canal with a dentist that doesn't believe in painkillers.
I can honestly say Minooka Subaru changed my panicked thoughts on car buying. From the beginning, they were honest and forthright (they actually advertised their cars at the price they offer you, can you believe it?). The entire experience took less than two hours and I walked out with a smile on my face, a new car, and a great deal.
If you are looking for a dealership that won't make you feel like you just gave up your firstborn son when you leave, look no further. I drover an hour and half based off a friend's recommendation, and it was worth every mile.
Ask for Pat, he's the man.
My car broke down on the highway in the middle of a long trip. Minooka Subaru was the closest dealer, and boy was that lucky! They had the parts in stock and got to work on the car immediately. The repairs were fast. Everyone was friendly and helpful -- literally every person we met there was great. I could not recommend this dealership enough. If they weren't two hours away from my house, I'd make them my primary mechanic. Since getting this new turbocharger I have put a thousand miles on my car, and it runs great.
I didn't purchase the vehicle, because it didn't suit my needs and I found a vehicle elsewhere, however, my experience was satisfying. I believe I spoke with Joe who wasn't pushy and went out of his way to be accommodating. He told me what I needed to hear...not what he thought I wanted to hear...it was refreshing.
Everyone was very helpful in finding the right vehicle for me. The salesman, John M. was very knowledgeable about the vehicles and helped narrow down my search and get a deal that was acceptable to me. The finance guy, John L. worked hard to secure the financial arrangements getting me the lowest interest rate possible.
5 Star Subaru of Oneonta is an excellent place for quality service and customer service; I have always been treated honestly and fairly during all repair services and cost. Service personnel works with the customer to assure service is done well and in a timely manner. Thank you for your continued patience and your willingness to inform the customer.
I travel 10 miles to go here for service because the dealership is small and has a friendly atmosphere. It is easy to get too and even in high rush hour traffic times there's no problems getting into the driveway and finding parking. Unlike the larger dealerships across the Island, Metric is an independent (just Subaru) and is truly hassle free. It has less customer volume which enables them to focus individually on getting things done. Service is typically done faster than the original estimates. When they say an hour it usually means 35 minutes. Its the dealers job to make money on services. I get it. However it is cost competitive with other dealerships in the area. I'm still waiting on their new facilities proposal to be built as the building is old and needs updating. The service waiting room is small and you will need to walk about to stretch your legs as it's too tight for tall folks to extend knees locked. The waiting room chairs need to be updated for longer sit ins, they serve their purpose for 30 minutes tops. What really is nice, is your free to walk the facility and grounds while waiting with out an employee asking if you need help every 5 minutes.
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
It was incredible working with Marc on purchasing our new car. Marc was easy going and took the time to walk us through the vehicle. On the day we were to pick up our vehicle, we ran into issues at home and were late to our appointment with Marc. Marc made magic happen with our insurance agent and the RMV to make sure we'd be able to still bring the car home that day. The folks are MetroWest Subaru were tremendous down the line.
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