I bring my Prius here for maintenance, and I also bought one from the sales department.
The service is always quick and spot on. The internet is fast enough, and there's also an overnight dropoff if its needed.
The sales team is competent, fast and can make amazing things happen.
This dealership changed my life. I walked in with an extremely difficult situation, it took almost two months to resolve. Each individual I spoked too and worked with took the time to understand what was going on and with everyone involved at the dealership the final resolution was an unbelievable outcome. I left the dealership yesterday feeling the like the world had been lifted off my shoulders. I can't thank the dealership enough. I would put my full trust in SC Toyota again. I highly recommend working with Tom at sales and Dylan and Adam in finance. I truly felt like the entire team had my best interest at heart. Thank you Toyota of Santa Cruz.
I worked with Jeff Filiault from Subaru of Santa Cruz to finance a used Crosstrek Hybrid, which is the first car I have ever owned. I had already done my research, test driven the vehicle several times, and had two cars of the same model bought out from under me. So when I went to Jeff, he did not have to press hard to sell me.
In fact, he never really pressed at all. The guy was outstanding! I was trying to juggle financing with a remote cosigner, as well as buying from a distant city and only being able to manage weekend visits. Jeff helped me every step of the way. He held the vehicle for a whole week after I gave a soft commitment, and facilitated sending the paperwork to my cosigner several states away overnight (and near the holidays). After the purchase was squared away, he even drove over 40 minutes to pick me up from where I live and bring me to the dealership, all after business hours.
I really felt like Jeff and Subaru of Santa Cruz had my back throughout the whole process, and I would definitely buy from them again.
Tip: Do not buy any extended warranty, especially when financing. I love this dealer, but this is where they make massive margins.
I brought my 2006 Baja in for the scheduled oil change and mentioned that a heat shield was vibrating and getting worse. Very annoying and from on line comments it sounded like a problem that was difficult or expensive to fix. The service manager said they would look to see if it could be improved. When I got the car back the noise was gone completely and I was not charged for the work. Excellent job.
They worked hard to help me find the car I wanted. Purchasing and processing forms was also easy. They delivered the car right to my house.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.