To make this as short and accurate as possible, I was in the car buying process for about 3 months. The very first time I went to Subaru of Gwinnett I went only for a test drive. Nelson, my salesperson acknowledge my intent and was very respectful of it. After several weeks, Nelson Never did once try to push me or rush me into deciding to buy a car. He allowed me to test drive another model I was interested in, and over the course of a few weeks, we worked together to find the perfect car. Once we determined what car was best, he did an outstanding job at finding the car and getting us a good deal on it. When it came time to purchase the car, the process was very painless and quick. Overall, an increible experience, I cannot recommend them enough
Exceptional service from start to finish. We made an online inquiry about a 2018 Forester and was contacted by Nick Clough who was very knowledgeable, professional and courteous. We explained to Nick exactly what we were looking for in regards to vehicle and price point. Nick went to work and found us the perfect car. When we came to the dealership for our test drive we were greeted at the door as if we were a returning customer. We were not bombarded with pushy sales people but were asked who our appointment salesperson was. It was a class act all the way around. Completing the financing was as simple as signing a few documents. Nick took care of most of the detail work before we ever came in. This was a nice touch and made our experience much more pleasurable. I would wholeheartedly recommend this dealership and Nick Clough for all of your Subaru needs.
I’ll definately be back for my next new vehicle!
I travel 10 miles to go here for service because the dealership is small and has a friendly atmosphere. It is easy to get too and even in high rush hour traffic times there's no problems getting into the driveway and finding parking. Unlike the larger dealerships across the Island, Metric is an independent (just Subaru) and is truly hassle free. It has less customer volume which enables them to focus individually on getting things done. Service is typically done faster than the original estimates. When they say an hour it usually means 35 minutes. Its the dealers job to make money on services. I get it. However it is cost competitive with other dealerships in the area. I'm still waiting on their new facilities proposal to be built as the building is old and needs updating. The service waiting room is small and you will need to walk about to stretch your legs as it's too tight for tall folks to extend knees locked. The waiting room chairs need to be updated for longer sit ins, they serve their purpose for 30 minutes tops. What really is nice, is your free to walk the facility and grounds while waiting with out an employee asking if you need help every 5 minutes.
We have always leased or purchased our cars from Park Ford for as long as I can remember. Our salesman, Bob D'Andrea has always been helpful and knowledgeable. He always explains everything we need to know about the new car. Always an excellent experience!!
I found my specific Ford Edge online and emailed the dealership to set up a viewing. Everything went so smoothly. It had been many years since I purchased a new car. David Bailey was right there to show me this Edge and answer all my questions which made it easy to buy it with confidence and feel good about the sale.
Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
Landon Puffer is the best salesman at Young Subaru
by slangham from DealerRater.com
November 27, 2018
I have had the best experience ever from the beginning to the end. Landon Puffer was so nice, informative and just a friendly person who won my confidence and trust when making my decision in buying my Forester. I felt like I was talking to a family member about a car and not a salesperson in it for their own benefit. The entire staff was very helpful and welcomed me, my son-in-law and daughter and their service dog Levi.
Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
My experience at Mercedes Benz was awesome!! As a female, I felt as though many of the other dealerships didn't take me seriously as a buyer. I wasn't given adequate time and attention which is extremely frustrating. Javier showed me his full respect and made sure I was fully taken care of. I have been car shopping for a while now and have came across a lot of people who simply just didn't take the time to work with me, that was not the case here! I finally left a dealership not feeling pressured, I would highly recommend this place if your looking for a friendly and easy process to buy a car!!
Compared to the dealer I dealt with the day before, this place was a stark contrast. I was at easy and didn’t feel pressured at all. Shannon was top notch and took her time to get to know me!
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