This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
Team was helpful over the phone, had the car I wanted to look at ready when I came in, and then even pulled several models side by side so I could choose which trim I wanted. I made it clear from the start what my budget was, and they worked hard to keep me in it. I ended up choosing a slightly higher trim level, but they were respectful of my budget by not then trying to oversell me add ons to keep the costs closer to what I had budgeted.
Found the whole experience refreshing. A salesman that actually listens. Harry is very knowledgeable, friendly, and willing to go that extra mile to understand what is needed. I agree with the other reviews, and I couldn't add more than a big THANK you.
This being my 5th new car in 10 years, I never, ever thought I would ever say this but... I THOROUGHLY ENJOYED THE EXPERIENCE of shopping at Colonial Subaru. I can honestly and confidently say that I will never recommend or purchase from a dealer other than this one. Granted, this is my first Subaru so maybe the experience is great with all Subaru dealers but I have never felt so accommodated, informed, and respected while shopping for a car. The staff there - especially Gaby, Patrick (or the guy that helped clear up my Equifax issue), Chris, other Chris, and Floyd are the people to know! They were super helpful and never pushy. I strongly recommend Colonial Subaru as my experience there was exceptional!
Worked with Harry Moseley when we were looking for a new Subaru before relocating to Richmond.... he was able to find us the exact car we wanted and made the purchase process so simple! Excellent sales information and got us on the road with full information about all aspects of the car.... I would recommend Richmond Subaru and Harry Moseley for anyone looking for a new Subaru!
Harry Moseley helped me purchase a new Subaru Outback. He listened to all of my "old lady" questions and provided easy to understand answers. I told him this was my first experience buying a new car on my own and, rather than trying to dazzle me with extras I didn't want or need, he did his very best to explain what I needed and why. I've been driving my new Outback for about two weeks now and LOVE it and LOVE Harry!!! He made it one of the best experiences I've had at a dealership and I would highly recommend him to anyone who is looking for a new Subaru.
Just want to compliment Aaron Parsons for his outstanding customer service and professionalism taking us through the process of buying a Sheehy Select vehicle. In fact, I was extremely impressed with the entire staff who made you feel that they really cared about you. General Manager Mike truly sets the example with his Kindness. If you want to buy a car, buy from Sheehy.
The Very Best experience we've w/ANY dealership.No pressure selling,no one running out to pounce on you, we received a friendly Hi as we entered the dealership and the had the pleasure to meet and work with Chris Johnson. He was most knowledgeable, laid back, personable, and a gentleman. answered all questions ... very trust worthy. We were introduced to management, and also met with Floyd, who taught us everything about the Subaru. A delightful experience! This was my first Subaru - we bought the Forester Premier! Just drove 300 miles today .. best car I've ever driven! Thank you!
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