Exceptional service from start to finish. We made an online inquiry about a 2018 Forester and was contacted by Nick Clough who was very knowledgeable, professional and courteous. We explained to Nick exactly what we were looking for in regards to vehicle and price point. Nick went to work and found us the perfect car. When we came to the dealership for our test drive we were greeted at the door as if we were a returning customer. We were not bombarded with pushy sales people but were asked who our appointment salesperson was. It was a class act all the way around. Completing the financing was as simple as signing a few documents. Nick took care of most of the detail work before we ever came in. This was a nice touch and made our experience much more pleasurable. I would wholeheartedly recommend this dealership and Nick Clough for all of your Subaru needs.
I’ll definately be back for my next new vehicle!
We love Subarus!
by Jacqueline from Glorieta
December 20, 2018
We have always driven Subarus. They are more expensive to buy then other vehicles but they are so reliable. We bought our first Subaru in1975. We drove 3 of our Subarus for 300,000 miles!
I am pleasantly surprised at how the car buying process has changed over the years. It's a much less painful process. Sure, it still takes hours, but it feels more like a buyer's market than the high pressure sales tactics of the past. Both sales and finance were friendly and easy to work with. I also like the fact they have Mike the "Tech Guy" go over all the bells and whistles.
Went from always driving compact car to this SUV
by JB fun from Minneapolis, MN
December 11, 2018
I was'nt sure I would like a SUV as I always drove a compact car, but decided to try it as I am shorter and needed to see better on major freeways and roadways in the Metro area as I would have large semi's, trucks, other Suv's in the lanes surrounding me. Oh what a difference-love it that now I can actually see everything so clearly. The car is easy to get in and out. It rides and feels like a luxury car. Has all the safety features plus.
Bought my car last week and made an appt with mike to go through everything about the car with me. He is amazing. Took me through every detail and helped me set every up correctly. Everyone is so nice and helpful!!
I hate buying cars. Everyone does, but the last time I went through this process I ended up having an emotional breakdown in the middle of a dealership. Needless to say, I was not looking forward to the car buying process. I would have rather gotten a root canal with a dentist that doesn't believe in painkillers.
I can honestly say Minooka Subaru changed my panicked thoughts on car buying. From the beginning, they were honest and forthright (they actually advertised their cars at the price they offer you, can you believe it?). The entire experience took less than two hours and I walked out with a smile on my face, a new car, and a great deal.
If you are looking for a dealership that won't make you feel like you just gave up your firstborn son when you leave, look no further. I drover an hour and half based off a friend's recommendation, and it was worth every mile.
Ask for Pat, he's the man.
I submitted an inquiry online and Brian responded very quickly. We discussed what I was looking for, made a test drive appointment,discussed pricing and sealed the deal. Buying my Crosstrek was everything I though buying a car should be. I hope to be back to do business in the future.
Best car I’ve ever had and I have had four Subaru’
by SubaruForesterFanKayB from Snoqualmie, WA
January 3, 2019
I love it! And have since I bought it a year ago. I loved my other three prior Subaru’s, but this one is overall my favorite because of all the room.
We were very pleased with how easy and stress free the process of buying a new car was. Zero pressure and very quick delivery of our new Legacy. Very happy and highly recommend Dan and Liberty.
Very Reliable Vehicle.....but ?
December 21, 2018
Example: The gps/map system is not intuitive to easily upgrade maps! Subaru seems unable to inform customers when new maps are available? Using the Subaru app Subaru Toolbox Gen2 is not very user friendly.....a poorly created app period! Connecting to your personal devices through STARLINK is a waste of time and unreliable. Why Subaru uses this poorly designed software and not Apple Car Play, used by most other car manufacturers, is questionable! It would be truly nice to be able to link my IPhone to the Gen2 headunit display but.....no way? Seems the electronics of this car is for Android devices primarily and not Apple friendly!
The staff was extremely friendly. They did their best to provide all the information we needed about the different models. There was no pressure on us to make a decision until we had made up our mind. After that, everything was smooth and we walked out of the dealership with the car we wanted. Jeff Milletta took time to explain to us in the car all the main features of our new Subaru (there were many!).
Great in every way.
by SDR from Norman, OK
December 11, 2018
Love it. The Forester has plenty of room. It has a smooth ride. There’s plenty of space in back to haul items. It gets good gas mileage.
Brian helped me buy my new Crosstrek and it was easier than I thought it would be. I???m very used to salesman who talk in circles and numbers changing after an agreement was made; there was none of that with Liberty, Brian was straightforward and easy to work with and the Finance manger was really friendly. I???ll definitely be buying another car here in the future.
Even though this Subaru dealership was a little farther than the last one I dealt, it was well worth the trip. Jeff Miletta took the time to go over the lease as well as every feature of the Crosstrek I was leasing. I didn't feel pressured or rushed out the door and I was happy to have given Liberty Subaru my business. They were all very professional and I would recommend them to anyone interested in buying or leasing a Subaru.
I travel 10 miles to go here for service because the dealership is small and has a friendly atmosphere. It is easy to get too and even in high rush hour traffic times there's no problems getting into the driveway and finding parking. Unlike the larger dealerships across the Island, Metric is an independent (just Subaru) and is truly hassle free. It has less customer volume which enables them to focus individually on getting things done. Service is typically done faster than the original estimates. When they say an hour it usually means 35 minutes. Its the dealers job to make money on services. I get it. However it is cost competitive with other dealerships in the area. I'm still waiting on their new facilities proposal to be built as the building is old and needs updating. The service waiting room is small and you will need to walk about to stretch your legs as it's too tight for tall folks to extend knees locked. The waiting room chairs need to be updated for longer sit ins, they serve their purpose for 30 minutes tops. What really is nice, is your free to walk the facility and grounds while waiting with out an employee asking if you need help every 5 minutes.
Feel very safe
by EllenM from St Louis, MO
December 25, 2018
I love my 2018 Forester. I’m only 5’ and the seats are very comfortable. Don’t really like the Navigation - can’t seem to make it work. I have 2 friends who also have a Forester, all of ours are green. Only thing negative is the rear windshield wiper. When I go through the car wash, the portion that doesn’t move, pops off. I’ve lost one and now I have to put painters tape over it to keep it in place.
Len was very pleasant and professional I am glad we decided to purchases a car from Doyle's . I would definitely recommend to family and friends!!
Great car for the value
by Valkyrie from Chapel Hill, NC
January 3, 2019
This car provides one of the best safety feature, eyesight. Driving with it always provides me with the most confidence. The AWD comes with standard configuration of this car also make your icy driving safer.
Exceptional dealership that knows how to conduct b
by Rich B from Rhinelander, WI.
September 28, 2018
The best dealership I have ever dealt with. Every aspect of this business is conducted the way I would expect a business to be run. A special shout out to Jordan in service who makes it a pleasure to get service work done! Very professional on all levels, courteous, fast and efficient. The facilities are very clean, waiting area is nice and they do what they say they are going to do when they say they are going to do it.
My many thanks to Loriston for making my first car buying experience so awesome! Loriston took the time to find out what I wanted in a vehicle, without pushing his own agenda on me, he made sure that I was comfortable each step of the way, and took the time to make sure I understood those steps before venturing further. I have recommend family and friends to Gerrish Honda on the miracle mile, but more important to me, I have recommended them to Loriston! Thank you Loriston! ¿
Hey I just got it home and I’m being optimistic
by Elizabeth is styling from Centerport NY
January 8, 2019
This was a pre-owned vehicle used lightly as a loaner. It looks, runs and even smells like new. And we paid a great price, no BS
I have only talked with this dealership on the phone. I found them to be very professional and answered my questions. They followed up with the email with further questions and we’re very helpful.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
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