I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
Picked up a sweet 2015 Rx350 a few months ago. After shopping around, I found that their car was probably the best deal I could find. I stopped in, met with all the salespeople who were friendly and accommodating. Took the car for a ride and knew immediately that this was the one. Very clean and drove like a dream. Finished the deal, drove home and returned a few hours later to pick up my car. The people there couldn't have been nicer, and I felt that the next time I'm looking, they will be getting a call. Thanks again, JC Smith
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The title of the review isn't an understatement. My family owned and operated a car dealership for 75 years. Creating a team and atmosphere that is customer-centric, both sales and service is not easy. Lancaster County Subaru has it! I have worked with Jerry in sales and Colleen in service specifically. If they at all represent the entire team, you won't go wrong choosing to work with Lancaster County Subaru.
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