In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
Honest and did not falter on any expectations I had
by c0dizzle from DealerRater.com
December 5, 2018
I woke up on 12/1/2018 in Minneapolis with a thought. I know the car my wife wants is at a dealership in Chicago. No dealership in Minnesota has exactly what we want. What if Grand Subaru has a fair price and the cost of a plane ticket is not too high either? I talked to Jeff Schade at Grand Subaru and told him I was from out of town. I am sure he put his best foot forward knowing that flying in that day and driving 7 hours and 400 miles back home needed a justified price/reason. He gave me a first price that was a great price and better than all the other shady car sales persons I had talked to in Minnesota. All I had to say was "okay. We are ready to do this." I then booked a one way flight on points out of MSP for 90 minutes later. Naturally I had some apprehensions about hopping on a one way flight and putting myself in a very week handed scenario with a car dealer. Jeff sent a Purchase Agreement and reassured me that he was being honest about the price. When I showed up, Jeff was a true man to his word. The transaction was exactly what was promised and I was on my way driving back to Minneapolis through a snow storm that a Subaru had no issues with!
Bought this car so I wouldn't have to buy again.
by Bern from Thorton, CO
November 12, 2018
I bought this car so that I wouldn't have to worry about buying again any time soon. Great mpg, safety, and AWD. Checked all the boxes for me.
Kiril Velkov went above and beyond in helping me with my purchase. I came to him with a complicated situation and he was able to work wonders; all the while making sure I was getting a fair deal. I would recommend Kiril to friends and family in a heartbeat.
Got a lot for what we paid
by Vicki51! from Kittanning,pa
November 2, 2018
Like it so far it’s awd and looks very sporty seems really good on gas mileage and have received many compliments would recommend this vehicle
Great customer service and knowledge base of the repair team is superb. The sales team is also great to work with.
It's OK but I miss my old Honda
by Meowcat from Newmarket
November 7, 2018
It's fine. I like the heated seats. But not enough pickup and there's persistent issues with rattling noises in the car. My 1997 Honda was not this bad! It handles well in the snow. It's reliable so far. But I wish I hadn't bought it.
From the first contact with Nealy over the purchase of my crosstrek,she guided me to the vechile that suited my needs,with no pressure or usual sales bs,instead it was a very proffesional and enjoyable time,direct talk,plain and simple no pressure tactics,Nealy with the help of her team member Nicole kept the whole process moving along like a well oiled machine.Would have no problem buying here again,goodvdeal,fair trade indeal and overall good dealership.thanks to Linda as well.
All wheel drive goodness in a small car.
by InIN from evansville IN
November 1, 2018
With work we drive 40 to 50 miles a day, so we needed an all weather car with good mileage. The Subaru just goes where you point it in rain wind or snow. We average about 36mpg. For a light car it feels very planted and always in control. The brakes are awesome. It is exactly what we needed in a car.
Small issues, depending on the road, it has a lot of road noise. At very slow speeds the transmission seems to hunt around for the best setting.
This car has met all of my needs. It's a very comfortable car. Quick enough around town and fun to drive in the mountains. Have gotten quite a few compliments on the car and it is often the best looking vehicle on the road.
Max, Tim, and Marcin really helped make my first car buying experience easy and relaxed. The dealership had great options for me and I ended up with a car that I really enjoy.
great safe car
by guy11976 from new hyde park, ny
August 21, 2018
This is the safest car that I could afford. The local gas mileage is way less than my previous Prius plugin, but i am now in a more heavily traffic area where I drive between 2 and 8 miles a trip. Previously I drove 5 miles to do anything and more to visit my family.
On the plus side t gets as high as 40 mpg on a long trip., but 22mpg s my avg mpg.
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
I had my 2015 STI towed there after throwing a rod bearing. Unfortunately, due to the history of the car (previous owner modified heavily), they wouldn't have been able to cover repairs under warranty. Instead of paying $6k+ for repairs, I traded it in on a used Infiniti. The sales folks were great, overall a great experience despite the circumstances.
great dealer to deal with in buying and service follow up
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