The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
I walked into Hassett Subaru and was greeted by Aladin Omar. He was very thorough in intruducing us to the Ascent, including a test drive. From start to finish Mr. Omar made our decition to purchase the Ascent very easy. Our complements to Hassett Subaru for having such a delightful employee. Jose Gregori
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 5, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find.
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
I found Dave to be most helpful at helping to find the right car and features, and I loved the fact that it was a best fit conversation rather than steering me to the top of the market as other dealers may do. I???m on day 3 of my new 2019 Sport Forester and very happy with my choice. I???ll happily recommend you.
Looking for Subaru around NYC? Go to Koeppel Subaru
by thinuwang from DealerRater.com
October 31, 2018
I had an amazing experience at Koeppel Subaru when I was buying my CPO Forester. The staff was extremely nice, especially Jordan at the CPO office and Jose (both managers) and Angel. They are very courteous and professional. They happily answer any questions you have. The whole process was very transparent. When I first saw the car, Jordan gave me on paper what the "out-of-the-door" cost is. I did not pay even a dollar more than that amount. The price was already reasonable, so I didn't negotiate much. In fact, they promptly returned my holding deposit and the little amount of over-payment my bank made. They did not try to upsell their financing options when I told I have a pre-approval from my bank. Jose mentioned to me about the Extended Warranty Coverage, but did not upsell it when I said I couldn't afford to buy it at that time. A few issues came up when they were trying to do my registration due my temporary visitor status, but they were very patient and explained to me exactly what I needed to do. Overall, I think Koeppel Subaru is an excellent dealership as far as the purchasing experience goes. I won't be living in this area for too long to see if their maintenance service is equally good, but I'm guessing it will be as good as this experience. Bottom line - If you are looking for a Subaru around NYC, this is the place you must go!
Hafiz was my salesman and he made it so effortless to buy a car. He worked the numbers and helped me in my research and you can reach out to him even after buying a car for any concerns or questions. Everyone in the dealership was helpful and clearly a tight knit group. It was my first Subaru and surely not my last but I know where to go when I'm buying again. Would suggest this place and Hafiz to anyone.
This dealership was absolutely incredible from the time I walked in I didn???t wait very long , service was incredible.The salesman I dealt with was very knowledgeable of all of the cars and really worked with me to find the right car for the price that fit my budget. I would happily recommend this dealership to anyone who???s looking for a new car.
by Lucia - “Christ Church“ from Bloomfield, New Jersey
October 8, 2018
Hello - my experience with Lynnes Subaru in Bloomfield, NJ was awesome from beginning to end.
-The professionalism and the customer service was exceptional at each encounter over my 3 separate visits.
-The manger Steve Eveillard has all the perfect skills for his role. His leadership was evident. His ability to generate trust immediately makes you comfortable.
-My husband and I bought a car and left feeling like we would definitely recommend him and his location to our friends & family.
- Our salesperson, Anthony Ruiz was so efficient, so personable, and very patient. I would definitely want him as an employee on my staff. I will tell friends to ask for him specifically.
I would like to commend Radimir, Jordan, and Amy for
being so helpful in our buying process. My son and I felt
like part of the family. No rush, and no tension.
And to the internet sales Lourdes and Kalvin also thanks
for following up on our application.
You are an awesome team!
“LOVE” that’s what makes a Subaru.....
My husband I were very pleased with our visit to Island Subaru. Dennis, Sal and the staff were very pleasant and helpful to work with. We would definitely recommend this dealership with anyone interested in buying a Subaru.
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