I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback
We had a truly wonderful experience at Muller Subaru. We worked with Stan Fooks, John Rabenda, and Joseph Lee. We had initially had a difficult experience at another dealership where games were played with pricing, but after we headed to Muller we were treated exceptionally well. Stan was so exceptionally knowledgeable and really cared to make sure that we really understood all of the ins and outs of the process and the car we were interested in. John Rabenda was thoughtful and helpful explaining financing. Joe Lee got us in the door and helped facilitate and was responsive and helpful. Overall, it was a really great experience and I certainly recommend the Muller team.
We purchased our 6th vehicle from the Muller Group and couldn't be happier with the 2019 Forester Sport we purchased on 10/27/19. Working with Stan Fooks was smooth and easy - his patience makes him a solid ambassador for Muller. Karl, Harry and others worked hard to give us the best offer and that is greatly appreciated. What we have always marveled at is the service department and how they go out of their way to make things right - always prompt, vehicle immaculately cleaned, vehicle service - 'perfect', and, pricing that works ... just a great team to work with. Muller has earned our trust and respect. I highly recommend this team to everyone - and have done so on numerous occasions. Keep doing the great work!!
In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Ed Troike is a really exceptional car salesman. He is very pleasant and very knowledgeable about the Subaru outback. I have bought several cars over the years including top of the line mercedes and I have not encountered a more thorough salesperson like Mr Ed Troike. I will definitely buy my next subaru from him and I will recommend any of my colleagues looking to buy a subaru to him. Ed made my purchase a really pleasant experience.
Excellent Service at Subaru in Elgin! Dan Pagnotta
by Suzy Lindblom from Wauconda
October 31, 2018
I was highly pleased with my experience buying a 2019 Forester this past month. I had Dan Pagnotta as my salesman and I was very comfortable with his knowledge and demeanor. He made this purchase a great experience for me and I will definitely be back to this dealership again. I have already made referrals to my friends and family to visit when they are ready for a new car. Thank you and I love my Subaru Squeaky Toy!
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
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