Excellent buying experience, relaxed no high pressure sales
by CMW from DealerRater.com
December 4, 2018
Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.
Matt is a great sales guy. We purchased three Subaru's within a year. We absolutely love our Subaru's and Matt is our go to guy. He is patient and answers all your questions. Event after you leave if you have questions he will respond promptly. I would definitely recommend Matt and this dealership.
This dealership didn’t have my particular car on the lot when I first visited. However, they were able to get the car in on a timely manner, especially compared to other dealerships I had previously visited. Also, the vehicle was reasonably priced.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring as well as being very personable. I ultimately decided on the 2017 Subaru Outback Touring as it had all of the features I was looking for. He was very easy to work with and ask questions of. He kept in touch with me by phone and email after I picked up my car.
I would recommend York if you are currently looking to either buy or lease a Subaru. Contact him at Don Miller Subaru West at 608-208-1596.
I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
Once again Peoria Subaru exceeds my expectations! From the telephone help I received in changing expectations , to the service center staff- all are efficient and personable! Cory Fox is highly knowledgeable, helpful, and genuinely glad to welcome Subaru owners and assist with any service needs. I appreciate how I feel like an individual, not just ??? another routine oil change.??? I did not buy my Crosstrek here but insist on getting my service done here, because they love their customers and are great at service needs. Thank you Cory Fox and Peoria Subaru !
We traded in our Equinox in a new Forrester after meeting Curtis & Alex at the auto show. They were wonderful, positive and helpful without being pushy. Alex took a ton of time to answer all our questions and take us around the lot. He stayed with us through the entire process, even delivered the vehicle to me 2 days later (in the Salem area) and went over every detail of the car to make sure I knew how everything operated. A wonderful car-buying experience! I'll definitely make the drive up there again next time we're looking. Thank you!
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