I had been putting off car shopping for a long time, as I was very intimidated by the process. I finally bit the bullet and decided to visit Subaru of Kings Auto Mall to look for a new vehicle. This was my first-ever car shopping experience and I genuinely could not have hoped for a better one. Rob spent several hours with my family and I to ensure that we were thoroughly informed of all of our options, placing no pressure on us to make a decision we were not comfortable making. He was so friendly, patient, knowledgeable and honest. If you are looking for a new or used vehicle, this is the place to go and Rob is the man to see!
Went in on a Monday to test drive a used car. Staff were very friendly and helped me right away. 5 hours later I was driving my new to me ride home. It was an overall pleasant experience. However, I asked that the car get detailed and serviced. Not very certain that either happened. Other than that it was a good experience.
I emailed the dealership about a car I was interested in and was informed that the car had just been sold. I received an email the following day letting me know that the customer changed their mind and the car was now available. I went to drive the car that night and the salesman was very knowledgeable about Subarus. I test drive the car and told the salesman that I thought it needed an alignment. I bought the car and they had it detailed and aligned the next day. When I came tonfrt it the salesman spent almost an hour in the car showing me how to work everything and he linked my phone and personalized a lot of the features for me. He was amazing!
I had a fantastic experience with Busam Subaru. I ordered my company car (Outback) and it was delivered to Busam. Jeff W handled the delivery and was over-the-top helpful. He explained everything about the car and went through all the features. It was the best experience I have ever had taking delivery of a new car. I was so impressed that I came back a couple days later and purchased a WRX STI from Dzenis A, who was equally helpful. They gave me a great price and made the experience seamless. Thanks again, guys! I will be a repeat customer. Jason Schwab
I love my new Outback. The location made it easy to make the purchase. Immediately took the car on vacation and had a very comfortable ride. Good gas mileage and no issues with the car. Very happy.
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