Easiest car buying experience ever. Sheehy offered a fair price upfront that crushed the competition. All fees were disclosed and there were no surprises. They worked diligently to secure the exact vehicle we desired, rather than attempt to push us to buy an on-hand version. Sheehy demonstrated they are not a traditional dealership who always looks for the big kill (roll the consumer). Chris La Porte is an amazing and uncomplicated person. If you want a Subaru, shop the rest to confirm the price, but Sheehy will work to deliver exactly what you want at a fair, extremely competitive price. We will look to use them again.
I've been getting both my 2011 Outback and my 2013 Toyota 4Runner serviced at Faulklner. Always a good experience. Bought my used Toyota from them. They gave me more for my used car than the other dealers on the same strip.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
USAA Car Buying Service Worked Exactly as Advertised
by Lexington Taylors from DealerRater.com
December 4, 2018
Matt did a great sales job. We were in the dealership unannounced several times over several months, and Matt was not always there. Billy and Michael stepped in and helped make the sales experience an overall excellent one. The USAA Car Buying service is the way to go, at least from this buyer's perspective. It relieved a lot of the pressure of buying a new car. Matt answered all our questions and was very efficient in processing the final paperwork. Maher was similarly efficient in finalizing the financing and optional services. Overall, nothing could have gone better. NOTE: we bought our first Subaru from your dealership, and were pleased with the car. One of your biggest sales incentives for returning customers, however is Carmen in the Service Department. She is a treasure--knowledgeable, friendly, engaging, thorough, etc. We may have been able to find a better deal in the region, but Carmen brought us back to your store.
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 5, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars.
Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery.
Was just out and about checking into Subaru after reading consumer reports, Steven greeted me and was a big help in me deciding what I want to do. He answered all my questions and was not pushy like so many other sales man. I haven't decided what to buy just yet, but when I'm ready I'll be buying from Steven at Bill Bryan Subaru.
Stress free test drive/purchase.
Tony B. met us in the parking lot. Very casual, no pressure. Not like the other dealerships we went to. They made us feel like fresh meat at a piranha convention! We test drove a 2006 Chevy Trailblazer. We were looking for a pickup but had no luck after 2 weeks up and down the I5 corridor from Seattle to Bellingham. Tony B. was very patient and polite. The experience was refreshing to say the least.
So, we bought what we needed, (NEEDED not WANTED. I wanted a Lamborghini Countach but my wife said it would be difficult to fit a tow hitch on it).
Shout out also to Jeff. He helped us out by arranging a couple of fixes to the vehicle. Needless to say we were very impressed by the service. All-in-all a very pleasant experience. When we win the Lotto we will buy all our future vehicles from Dewey Griffin.
I came in thinking I knew what I wanted... I didn't. That's okay though because Cody Taylor was a delight & HE knew! After expressing what I wanted in a car, he pulled up a beautiful car that exceeded my expectations, made it work for me, and I drove away in it later that day. No matter how much of a pain I was, he was pleasant, knowledgeable, & even offered to help me transfer my items! GREAT experience. If you need a car, talk to Cody, he's your guy! I LOVE my car!!
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
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