The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars.
Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery.
Joe was fantastic to work with in buying my new crosstrek. He was professional, helpful, fair, and didn’t apply the usual pressure tactics I had experienced atvother dealerships.
Nick was more of the same when it was time to go through the paperwork.
Nathan was extremely knowledgeable in taking me through the ins and outs of my new car upon delivery.
Dan was very knowledgable and extremely patient with me (and my parents who tagged along). He thoroughly explained everything in detail so I could properly compare models and ultimately purchase the perfect car for what I need!
We just got our second Subaru from Premier. This is the best dealership anywhere; we drove 3 hours from the north shore of Boston to do business with them. We would not go anywhere else. The process -- from application to picking up the new vehicle -- was a completely positive one.
Yes, I urge you find Parker Pearlstein at Premier Subaru in Branford , Connecticut . I devote his adroit negotiable of straight talk. He talks in business with you and us too. I like to see him again on this year. No blunt or No bluff among. Parker makes it straight out when you have finance complications. I tell you come finding Parker Pearlstein when you need a car. Before I went there, I got frustration that two dealers ignored me twice . I myself find Parker Pearlstein so I explained Parker about my frustration. Parker and I talk in our business . I feel better so I am ready to get a Subaru car on this year.
I recently purchased a vehicle at Dan Perkins, and I can't say enough great things about my experience. I greatly dislike going to dealerships. If only I had known better-I would have come here first! Not only, was Adam Arsenault super helpful in explaining all my options, he showed me all the AWESOME details about the car, and he never pressured me to buy or try to sell me some gimmick. I am new to the Subaru family, and definitely see myself coming back. From start to finish, I was always greeted by friendly people and they all made the process easy and comfortable. Shout out to the very helpful and super nice lady in financing dept. who gave me even more peace of mind selecting coverage options!
Andi did an awesome job of patiently demonstrating all the features of our new car. She clearly understands how to concisely describe all of the new technology, answered all of our questions, and was able to ensure we were not overwhelmed!
Very pleased with my experience all the way from internet department to sales to finance to picking up the car and being shown it???s features. I always do extensive research before making any major purchases. I shopped at multiple dealerships and premier was the best.
We recently leased a 2019 Forrester and had a very positive experience, having been taken care of by Parker Pearlstein. Parker is new to the auto industry and was very open about this when we first met him, during our initial visit to the dealer. But he was very friendly and very customer focused. Any question we asked that he did not readily know the answer to, he did his research and got back to us in a timely manner. Parker was a large reason why we decided to lease with Premier. Between the first visit and the time we signed a little over a month later, his knowledge in the vehicle details grew greatly and through that time he remained highly accessible and committed to our satisfaction.
I was very pleased with my experience today. Parker has the patience of a saint... being it was the holiday today it was hard to get in touch with our insurance company. Parker stayed on the phone and didn???t give up for over an hour. Paola was great going over all of the bells and whistles and making sure we were comfortable when we left. The best part was we left with the car. Overall experience was wonderful
Kevon was very easy to talk with and answered all of my questions throughout the car buying process. My car was not in the lot, so it was special ordered and delivered. Kevon always kept me up to date on the status of my car until it???s arrival date. For my first car buying experience, it was great. I highly recommend working with him for your future Subaru. Paola explained all of the details of my car and is one of the nicest people you will meet. Leaving the dealership, I felt extremely comfortable with all of features of my car.
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