I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
Easiest car buying experience ever. Sheehy offered a fair price upfront that crushed the competition. All fees were disclosed and there were no surprises. They worked diligently to secure the exact vehicle we desired, rather than attempt to push us to buy an on-hand version. Sheehy demonstrated they are not a traditional dealership who always looks for the big kill (roll the consumer). Chris La Porte is an amazing and uncomplicated person. If you want a Subaru, shop the rest to confirm the price, but Sheehy will work to deliver exactly what you want at a fair, extremely competitive price. We will look to use them again.
I worked with Elie Gerdak and he was a pleasure to work with. From start to finish it was a breeze. He was extremely knowledgeable about all things Porsche. I???ve owned Porsche???s for almost 25 years and never had this level of service by my local dealer. I had to drive over an hour to get to Porsche Arlington but it was worth the experience.
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 3, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find.
I recently went to Subaru to test drive the Forester and the Outback with intentions of trading in my mini van. The staff were pleasant and quick to serve us. Once introduced to Howard Bonfield, he asked some questions to ascertain what type of vehicle and features I was looking for. Howard is very knowledgeable of the Subaru product and explained differences of many aspects of the vehicles. The test drive was most important and helped me make my decision. The purchasing process was easy and when I returned to pick my car, Howard reviewed everything on paper and also directly within the vehicle. I drove out of the Subaru dealership very confiddant that I made the best decision on this purchase.
Our Sales Consultant did an outstanding job of explaining all of the features of the vehicle we purchased, a Forester. He did it when we first walked in, when we did the test drive, and when the dealer was turning the vehicle over to us. He came in on his regular day off to turn the vehicle over to us. The dealer needs to enlarge his facility, which is very busy, and they have plans to do so in the near future by relocating the service department to a separate nearby building which will allow them to outfit a bigger showroom. I will have to get used to the no-haggle pricing arrangement which I believe was bona fide but can you really ever know, but it definitely is a step in the right direction. MSRP versus invoice has always been too much of a moving target which has depended on one's price knowledge and negotiating skills. I gave four stars for pricing, not five, because I don't really know if it was the best possible pricing but it was reasonable. I bought the car for safety, AWD as a standard, reliability ratings and fuel economy. It looks great also. I don't know why the Forester is classified as a compact. It seems spacious.
We have purchased several Subaru???s from Gateway and every time we go there it???s like our extended family. Kevin Miller has been our salesman for the past 3 cars and would always ask for him. Will continue to recommend Gateway Subaru and give them the highest marks. Thanks again Sam
We recently bought from Village Subaru and the experience was flawless. Erik Holm was delightful to work with. He had the most competitive price among 8 dealerships we reached out to. Eric found the car matching our specs within a day and threw in for free a few accessories that came with the car that we hadn’t asked for. All the negotiations were over email and on the pickup day Erik had all the paperwork ready and we were able to leave with our purchase in less than an hour. We highly recommend Erik and Village Subaru if you are in the market for a car.
Traded 2 year old car for a new one. Great service by Chris.
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