Yet again, James is awesome!
March 24, 2018
As a follow up to my previous review from back in August, I noticed a few weeks after purchasing the car, that a spare tire was not included with the vehicle. Initially, this was not a problem, as when bought new tires about a month later, I kept the best one left over to use as a full size spare.
After a few more months, I realized this was not very practical due to space concerns in my trunk. I was shopping for a spare online, and around town here in Des Moines, when I thought of contacting James, considering he also owns a salvage yard along with his dealership.
He told me he did not have spare on hand, but gave me information for one to get off eBay, and he would write me check to pay for the spare. A few days later when I went to go buy the tire, it was either sold, or the auction ended, and the seller didn't bother to relist it. I found another spare for about $15 more, and asked James if this would work for him, despite it being $15 more expensive than the one he found for me. He said that was no problem.
I ordered the spare tire, and called James immediately after doing so, and gave him my address to mail me the check to reimburse me for the purchase. He sent it out that day, and I received it two days later.
Again, I cannot say enough good things about James. Five months after the purchase, he still went above and beyond for me. Thanks again for everything, and keep up the amazing work!!