I suspected that my car's air conditioner had a leak. Mr. Alex Pendleton, Service Consultant of Ira Toyota Danvers, explained it in simple language: I had no trouble understanding my car's issues. Thanks!
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Everyone was great and there was no back and forth on price
by salex0 from DealerRater.com
December 5, 2018
I feel they gave me a fair price, but hey you always want more!! I priced at a few dealers and they were by far the best to deal with. One dealer said (as I was leaving) they would give me another $2,000 if I purchased by the end of the day-do NOT like that stuff.
Zoe was very nice and easy to talk to. Dealership is very nice and straight forward sales approach made the process extremely easy. Would definitely recommend checking them out.
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