I have purchased 1 vehicle and leased 4 others at Mike Shaw Subaru and they have made it easy every time! I won't go anywhere else!
Problem I had
by Jsnsubaru from Clarksville, IN
December 18, 2018
I was driving my 2015 Subaru Legacy to the store, right before I got there I lost all power. I tried to heve it jumped, bought a new battery and had it towed to my house. After two days of research and searching I found a blown main fuse ($6.00)....now absolutely no problems.....just wanted to share
My wife and I both liked the Outlander PHEV so much we both wanted one. We sent them and offer with prices for our existing car and what we would pay the PHEV. They called back a few days later excepting the offer and had all the paper work ready to go when we showed up. The transaction was smooth and deal was exactly what we had requested (first time as dealers typically try to pull a fast one lowering the car price with the trade in).
If they did a little renovation, it would be a fantastic dealership. It's beyond dated though. That's is the only down side.
Best value for the money
by jerryd from Louisville, KY
July 22, 2018
I've only had the car for a short time so far the car is very comfortable. Very easy to drive has excellent stirring control no blind spots, back up camera is very clear. Came in looking for a Forester left with a Legacy great purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
2015 Legacy 2.5i Limited
by RegiDC from Laurel, Maryland
June 24, 2018
Great solid vehicle overall. Defiantly lacks horsepower, it could use more ’get up and go’. If I decided to purchase another Lagacy, I’ll defiantly go for the 3.6R trim (V6). Easy to use interior features and fairly priced.
Everyone was very pleasant! The entire buying process was relaxed and we did not feel pressured at all! Steven took his time helping us find the right car for our needs.
Very Reliable and great gas mileage
by Matt N from Omaha, NE
January 5, 2019
This is the 2nd Legacy I've owned. They are fantastic vehicles, no issues, does better than imagined in snow. I've already purchased my 3rd. The only reason I get rid of them is because I drive 30k miles/yr and I don't like having vehicles over 100k. I averaged about 32 mpg over the life of the car (mostly highway).
I was looking for a Toyota Sequoia for weeks contacted several dealers across the Country but got no respond or it took them a week to send me additional pictures or info i needed since i was buying out off sate.
When i called Sams Automotive talked to Fira very honest guy. While we were on the phone he sent me all the additional pictures and info i needed immediately.
When we traveled to Colorado and saw a vehicle in person it was same as described. Thank You Fira definitely the best car buying experience.
I LOVE MY SUBARU
by S U B A R U 4 L I F E from Bloomington
August 12, 2018
I really love the way it handles and has great performance. It has a great look and fits my driving needs of commuting long distance.
The last two times I have been in for service the customer service reps act like they are doing you a favor by helping you. They sit behind their desk and don’t come out into the garage to greet you when you drive up. When I walked in to where they are seated they all just sit there and act like you are interrupting them. My lease is up in a few months and their customer service has me thinking about going elsewhere for a new car
A pleasure- but longer than 2009-harder to park
by Judy from White Plains
December 9, 2018
The car is a pleasure to drive, and gets through tough driving conditions with ease. It is very comfortable to sit in as both the passenger and driver. There are only 2 downsides 1. It's length. It is considerably longer than the 2009, so it needs roomier parking spots! 2. the bright blue rims around the dashboard meters are very distracting.
I just wanted a simple oil and oil filter change and tire rotation. Had to wait 4 days for an appointment, and even then had to bring it in for all day because the only appointment was in the middle of the day. They don't have a quick lube like most dealers do. Their service reps were friendly and helpful.
Subaru Legacy is the WHOLE package
by Desiree21 from Wilkes Barre, PA
August 16, 2018
I recently got a Subaru Legacy so that I had something better on gas, and good in the snow. This car feels indestructible in common weather (I live in PA with some pretty extreme seasons). I do a lot of driving as I have an hour daily commute (there and back) to both work and college. My car, which I have named Tony, is attractive to the eye both inside and out. Everyone comments on how gorgeous my car is as it is sleek but still performs beautifully. This car wasn't as expensive as many other makes, especially for it only being around 3 years old. It had only one previous owner who has kept it in good shape! VERY glad to have made an investment in such a all around amazing car, my Subaru Legacy really is the whole package.
I had a great experience purchasing a Tundra at Stapp. The sales staff was very helpful and willing to walk me through the whole process. I have already recommended Stapp to people who have admired my new truck. I am looking forward to a future of great service.
Had a really great experience with Mike today buying our vehicle he had great customer service . We were in and out in a reasonable amount of time. Would highly recommend them we will consider them again in the future when we need to buy another vehicle.
Cameron was very personable from the get go! He was ok with my friends checking out the cat with me and asking their own questions. He was very relaxed and easy to talk to, not like other high pressure fast talking situations I've had before. Even when looking at the prices, he answered all our questions and was not in our face about negotiating. On our first haggle, he quickly was able to get us a deal that was in our exact price range on the first try. This is a good and honest salesman that is just interested in getting you a car for the price you want, no pressure and with a friendly attitude.
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