My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.
Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.
What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle.
Thank You for being HONEST it was refreshing!!!!!!!!!!
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Stand out Service with friendly and approachable people
by mconcepcion752 from DealerRater.com
December 1, 2018
I was recommened to check out this dealership, Steve specifically, by my coworker who had a great experience and I am glad he did. Steve was incredibly down to earth, approachable, and did his best to make me feel comfortable. I was in no way preassured to make any decisions or jump into anything I wasn't comfortable with. I then meet Lisa in finnancing who was a pleasure to work with. She was exceptionally kind and knowledgeble. Overall my experience could not have been better and I would recommend Steve and Lisa to anyone who is looking for a Subaru.
Purchased a nice 07 Infiniti M35x. Very smooth transaction. Staff was nice and welcoming. I had a good experience with Rich Grassi my salesman. Very easy to work with.
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