In our first car-buying experience we worked with one of the salesmen at Grand, Andrew Jennings, who made the whole process a breeze. Working with Andrew felt like hanging out with your friend who just happens to sell and know a lot about cars. We played fooseball, we were treated kindly, and we walked out feeling very happy about our purchase. Thanks, Grand, and thanks, Andrew!
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
Was looking to finance a use vehicle. I was having trouble looking into other places as I felt they didn’t really take the time to let me decide. It was more of a you should check out this car situation. A friend recommended me this place and I got to say they where really patient and cooperative. I really like to look into what I’m purchasing and by the end of me signing the last document. I felt good knowing I left with something I wanted.
Honest and did not falter on any expectations I had
by c0dizzle from DealerRater.com
December 5, 2018
I woke up on 12/1/2018 in Minneapolis with a thought. I know the car my wife wants is at a dealership in Chicago. No dealership in Minnesota has exactly what we want. What if Grand Subaru has a fair price and the cost of a plane ticket is not too high either? I talked to Jeff Schade at Grand Subaru and told him I was from out of town. I am sure he put his best foot forward knowing that flying in that day and driving 7 hours and 400 miles back home needed a justified price/reason. He gave me a first price that was a great price and better than all the other shady car sales persons I had talked to in Minnesota. All I had to say was "okay. We are ready to do this." I then booked a one way flight on points out of MSP for 90 minutes later. Naturally I had some apprehensions about hopping on a one way flight and putting myself in a very week handed scenario with a car dealer. Jeff sent a Purchase Agreement and reassured me that he was being honest about the price. When I showed up, Jeff was a true man to his word. The transaction was exactly what was promised and I was on my way driving back to Minneapolis through a snow storm that a Subaru had no issues with!
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
Great experience. Low pressure. Straight forward. Our salesperson, Herbie, was delightful to work with. Purchased the Ascent. Financing was simple and they took our $500 loyalty coupon right away. Absolutely no drama in process.
Kiril Velkov went above and beyond in helping me with my purchase. I came to him with a complicated situation and he was able to work wonders; all the while making sure I was getting a fair deal. I would recommend Kiril to friends and family in a heartbeat.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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