bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Chris was a very helpful salesman with great follow up. When I realized that the car I was there to see was not a good fit for me, he asked good questions about what I was looking for and made other vehicle suggestions that would match my needs. His follow through via phone and text message was thorough and helpful.
James Callender met us and guided us through the process of selecting a Forester. Then, he kept us posted as the car we specially ordered was prepared and shipped to Ganley. When the day of delivery came, James and Jim in finance efficiently processed our purchase, and I was off...very excited to have my comfy Subaru! I love the feel and the visibility it allows while driving. A big hit, al in all.
Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
Both the salesman and sales manager were great to work with. Before I scheduled an appointment, the salesman had cars ready for me to look at, even at different Rohrman lots! He asked the right questions and had cars lined up based on what I was looking for and in my price range.
From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
Excellent buying experience, relaxed no high pressure sales
by CMW from DealerRater.com
December 4, 2018
Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.
Al Pagliarulo was excellent to work with on the purchase of my 2019 Forrester Limited which I picked up yesterday. This is my first Subaru so I had lots of questions before I purchased the car, did 3 test drives, and had lots of questions when I picked up the car to be sure I knew how to work everything. Throughout the process Al was professional, no pressure, and answered all my questions. In general, I was pleased to find the atmosphere at Patrick friendly and respectful. I liked being greeted by the sales manager Susan whenever I walked in. All the staff seem to work well as a team. None of the craziness and hard sell you find at other places. I LOVE my new Subaru! It was a great choice for me!
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
Jamison was very friendly and knowledgeable. He knew the ins and outs of the car very well. Did a great job demonstrating the features on a test drive. He was very helpful breaking down the financing and what was/wasn???t included.
Took my 2016 Legacy in for a couple of warranty items -- Radio firmware update and Trunk support struts. The new trunk supports made a BIG difference. Radio still unable to connect to 'Mirrorlink' but Dan and the other tech are still researching the problem. Dan kept me well informed of the progress and returned several times to the waiting area to ask follow-up questions about the problem I had.
Excellent experience, no headaches, no hassle, left with a new Crosstrek. Tylor was excellent thru the whole process, answered all our questions, no pressure whatsoever. If I'm looking for another car, I'll visit Sangera first.
I bought a Honda from Todd, he was SUPERB! Todd was helpful, kind, fast and super easy to work with. The dealership asked all my questions, provided all past info on the car, and was helpful! I ALWAYS refer friends and family to NorthBend Chev\Todd
A true professional
Excellent, thank you Chris, Drew and John and John
by Adrian from Anacortes, WA.
June 28, 2017
Don't know that I would go anywhere else. Very responsive sales folks. Good quality used cars. Treat you like family. Couldn't ask for more. Thanks Chris Drew John and John in finance you were all very easy to work with.
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