Went to Ciocca knowing we wanted a new Forester. Milton Obando saw that we got the Forester we wanted at the price we wanted to pay. They did not have the car in the color we wanted on the lot, but he reserved one from their incoming inventory. When it did come in he even sent me pictures. He also gave us a tour of the facility so we'd be familiar with the service dept, etc. Also thanks to Drew in the financial department as he customized an extended coverage package for us and Gigi who did the 2 week post purchase review. I would definitely recommend Ciocca and Milton.
This was our first time visiting a Ciocca dealership looking for a used Subaru Forester. We were greeted at the door and although it was an extremely busy Saturday afternoon, Kevin Acevedo immediately helped us. We felt comfortable with him and turned out buying a Subaru Crosstrek instead. Kevin turned us over to Ben Walsh in Finance and he did an equally great job. Overall terrific experience.
Samantha in the Internet Dept was very helpful and efficient scheduling a test drive with Fernando Santiago in Used Car Sales. Fernando did a great job - assisting me with several test drives and then allowing my personal mechanic to inspect the car. After the purchase Fernando toured the service and loaner department with me - so if I ever needed anything I would be familiar. I would buy here again and recommend others do too !
Adrian made our car buying experience so easy! He was great to work with and has a great personality. He went over and beyond with helping us get extras for the car and personally picking it up from another dealership to make sure nothing happened to my new car! I would highly recommend him!
Fernando went above and beyond to get me in a used 2011 Mini Cooper S All 4. The team along with Fenando assisted me in obtaining a comfortable payment. Purchase was speed under roughly 2hrs! Their service department is impeccable. Ciocca understands "Customer Service " hands down. I have been to many dealerships and they by far are the most understanding! Thank you!
I bought my second Subaru from Ciocca Subaru, and it was a great experience. Fernando was so nice, and he made the whole experience feel very relaxed and easy. He was also very kind to my family that I brought along, and he stayed late to help finalize everything. My first car was a Subaru Forester, and his name was Forrest. My family had many names that we were choosing from for this car, but I landed on naming her Fern, in honor of Fernando. Thanks for an awesome experience! Will be back again! :)
Went in with defenses up, expecting To go to battle. But quickly, that disappeared because Milton was so friendly and warm. He listened to my needs and went to work to find a car for me. I am SO GLAD to have worked with him. He is a big part of why I recommend Ciocca. Greg was also a pleasure to deal with. Harley was superb in service! Thanks to all for a good experience.
I had the luxury of using mease motors to service my car fo sometime now and on my visits would browse the great selection of trucks they have for sale. Not really in need of a "new to me truck" I could not help the temptation to test drive one. The price was right and the relaxed approach of the sales team made it very easy for me to decide to buy. The whole team worked efforlessly to meat my needs including getting me approved for a loan. I would recommend to anyone who has had a bad experience with a dealership to give MEASE MOTORS a try. They just might restore your faith in great customer service.
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