I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler
We have only had the car for a short while, but we love it. It is equipped with everything on it, and it is a joy to drive. Roomy and comfortable. Terrific trunk space you can get all your luggage in it with no problem. Feels solid and safe while driving long distances.
This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
Salesman Bob Ferrara help me setup my new phone with Bluetooth in my Subaru Forester. He was very patient with me. He also was very nice and polite.
by Joe from Toronto, Ontario
November 11, 2018
Imprecise steering, especially bad at highway speeds, needs constant correction. Stiff, at times jarring ride around town. Awful entertainment system, radio and navigation cannot be turned off only turned down until car is restarted. Ready to cancel lease and walk away from $3000 down payment less than 2 months into lease.
Wayne was great and showed a high level of customer service and salesman skills---great guy too---made the process easy and fun! Would recommend him to anyone I know interested in buying a car.
AWD is great everything else is below average
by Murat from NJ
November 1, 2018
Headline says it all. The EyeSight system isn't superior to anything else I've seen. The infotainment system is the worst I've ever seen or used in a car - constantly freezes or glitches. The AWD is amazing.
Salesman, Wayne, made the purchase of my 5th Subaru very smooth. He was up front with options and prices and made a fair deal on my trade-in. Placed the order today and am looking forward to picking it up when it comes in.
Solid car. A few things I need to get used to but
by Car1 from NH
October 9, 2018
The streering assist takes some getting used to. Also the smart cruise control again needs time to get used to. Lane assist is also another safety feature that can startle you a little till you get used to it. The vehicle it’s self seems well made and solid. I haven’t got enough time in it yet to really comment on the reliability.
The letter said it would take an hour for service but only took a half hour . Everyone was very helpful , especially a young man named Fred Gouveia , who was checking on my car and had it brought out to me after service was complete . Excellent Experience !
by Harry the Hat from Orange 🍊, California
September 14, 2018
Great dependable car ? I have been looking at this car for a long time and it will be around for a long time 0/0 was to good to turn down replacing a Nissan 370Z
I am just getting to old to race cars ? anymore ?
To make this as short and accurate as possible, I was in the car buying process for about 3 months. The very first time I went to Subaru of Gwinnett I went only for a test drive. Nelson, my salesperson acknowledge my intent and was very respectful of it. After several weeks, Nelson Never did once try to push me or rush me into deciding to buy a car. He allowed me to test drive another model I was interested in, and over the course of a few weeks, we worked together to find the perfect car. Once we determined what car was best, he did an outstanding job at finding the car and getting us a good deal on it. When it came time to purchase the car, the process was very painless and quick. Overall, an increible experience, I cannot recommend them enough
Only seats two adults
by ergotic from Chicago IL
November 6, 2018
I would give this car a much higher rating but for one FATAL flaw--adults cannot fit in the back seat. the sides slope so far in where they meet the roof that no adult of any significant height can sit back there. my daughter is only 5'10" but her head hits the roof in back unless she tilts her head toward the middle. such a STUPID mistake. i wish i had test driven it with someone in the back seat. i would NOT have bought it. now it's only good for two adults in front and children in back.
Oil change, tire rotation and balance and transmission inspection; excellent and fast service as usual! Thank you again Subaru of Gwinnett for another excellent service visit, and for the breakfast.
Had before and LOVED it. New 2918 better
by Lovesubaru from Kissimmee, FL
August 27, 2018
Didn't want a larger car or SUV. This Legacy Sport holds a lot and rides SO much nicer. Is also quieter than SUV. Price is great for quality of car. Had a Subaru Legacy previously and drove it over 200,000 miles.
Just like the first time in and out with ease no pressure they showed us what we wanted. We settled on a price then we drove it home.
3rd Subaru and counting. Coolest one yet!
by DFox from Chicago
August 23, 2018
This new Legacy Sport is what you need! Styling to look better than what you've seen on the roads. All wheel drive to get you anywhere in any weather. The interior in the Sport level is very detail minded. Colors, accents, fit and feel. I would tell anyone who's thinking about one, go try it. You'll buy it.
We owned three Subaru's and this purchase makes four. This was our third experience with Matt at Ramsey Auto Center. We shared with Matt what we were looking for in a new vehicle and he quickly found a car in their inventory that matched out wants. The purchase process was reasonably fast and not too painful. We've looked at other cars at other dealerships, but seem to be drawn to the quality and affordability of a Subaru, and Matt has continued to give us excellent service.
I bought my first brand new car from this dealer. They were very helpful and even sent a driver to go pick up my car from a dealership in Iowa. Brian and Aaron both did a great job and we will be shopping here again!
Our Dream Legacy
by Joe&Irene from Canutillo, TX
November 2, 2018
I use to own a 1994 Subaru Legacy but lost it in a car accident. The car was totaled but all passengers were in fact! Safety is priority in these vehicles . After 18 years I was able to buy another Legacy. They are beautifully made, safe, reliable, and stylish! What more can you ask for?!?
Where fast and told me to Watch gas as there was a problem the company was researching . They would let.know when it had been resolved
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