We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
Buying a Subaru?... Rafferty and Keith Harden are Tops
by MarkKramerRN from DealerRater.com
November 30, 2018
The straightforward professionalism, honesty, and upfront pricing at Rafferty Subaru in Newtown Square was what sold me. First off our salesman Keith Harden did not waste any time finding out our needs and matching us with a deal within our budget. Rafferty Subaru is the only certified Costco Auto dealership in the area. Costco has a prearranged below invoice pricing on used, CPO and new Subaru's... no haggling necessary. AND Rafferty stands behind the Engine and Powertrain for LIFE beyond the manufacturer warranty. Newly remodeled dealership with full service center, parts, and customer lounge is refreshing as well. Met Kevin Rafferty as well and can tell the many reasons this dealership has been in business for 40+ years. Feel free to use me as a referral and make sure to ask for Keith Harden in sales.
We had a horrible experience turned into an incredible experience and are enjoying our new car! Thanks Andre and the entire group of people who turned a bad service appointment into a great overall experience...beginning with the service manager reaching out to see how they could make it better...then working with Jessica online to set the appt...super easy! Then meeting and working with Andre...AMAZING experience...Jim was great and Bob Rafferty even stopped by....We will be back and recommend as much as we can!
Arrived to a busy showroom with a TV ad being filmed which was interesting and a fun time for the employees. Met Chad as we entered and they had a car that was what we were looking for and management did all they could to make us feel comfortable with the Rafferty organization which is growing with a facilities expansion more that doubling their sales and service areas and they now have one of the nicest waiting areas that I have seen in a local dealership. The experience was great!
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