This is my second car purchased from Curry Hyundai and both times I was extremely pleased with the customer service I experienced. The entire process was handled perfectly and I left the dealership with exactly what I asked for. The car, price, and terms all exceeded my expectations. Due to this level of customer service I am a lifetime customer!
Two years ago, when we were ready to move to Conn from Ohio, we asked our Subaru customer rep in Columbus to recommend a Subaru dealership that we could depend on. He gave us Garavel's specific contact info and that was very helpful when we needed some minor adjustments to one of our leased cars after we moved to Conn. More recently, in October 2018, we had a real catastrophe when both of our Ohio Subaru Foresters were totaled in a flash flood so we got in a rental car and went back to Garavel. We met Gary Bauman who understood our dilemma. We knew that we wanted two Foresters and Gary knew everything about the great new features and he explained and demonstrated them to us. When we said goodbye to Gary the first time, Joe drove home in a 2019 Forester that was available in the lot - it had his name on it. Jeanne was happy to wait a little longer for her beautiful red 2019 Forester that is the envy of everyone, and when we said goodbye to Gary the second time, we were completely satisfied. Since then, we have recommended Gary and Garavel to others whose cars were destroyed in that flood. We are certainly satisfied customers. Thank you, Gary and Garavel! Please give yourselves ***** in every category! Joe and Jeanne Reed
The friendly staff made me feel welcome. Professionalism, honesty, flexibility are a few words to describe Premier Subaru. I recommend Premier Subaru to anyone looking for a great car buying experience.
The process from start to finish was quick and simple. I received all the information I needed in one day to make a decision on my purchase. I’m glad I went to premier Subaru in Watertown. The staff is friendly and they let me bring my dog inside. Which was awesome. They provided me with answers to every question I had. I highly recommend them.
We recently leased a car from curry Subaru in Cortlandt NY. From the moment we entered the facility we were greated by a professional staff. Our salesman was Mark Debenedictis. Mark was very professional and got all paperwork completed in a timely manner in order for us to drive away with our new lease. It was a pleasure dealing with Mark and I will highly recommend him to others.
Robert, my salesman, was pleasant and knowledgeable. He also went the extra mile (no pun intended) to makes sure I could take a good test drive of the car I ended up buying. They registered the car for me in New York, where I live, and Robert even put the plates on for me. They were attentive to my e-mailed questions, and follow up was good. I only gave 4 stars for “Facilities” because it’s a small showroom. I would highly recommend them as a place to buy a new Subaru.
Great car buying experience. I was not absolutely sure what car I was going to get to replace my current vehicle. On my first visit, Kurt Glass in sales was very helpful explaining everything about the Legacy. We took a fairly long test drive and learned more about the car. A few weeks later, I went back for a quick visit, as I was going around to see how my car seat fit in the various cars that I was debating on. Carmine was working and was very helpful in getting me a car to test out. No questions asked and they were more than happy to help. A few weeks later I went back and put a deposit down on this car. They found me the exact car that I wanted within a few days. The "paper work" portion when I picked up the car took about 20-30 minutes. I was very happy about that! Everything was in order and I was at the dealership about 1 hour from start to finish when I picked up my new Legacy. Kurt showed me all of the ins and outs of the car. I would highly recommend Kurt Glass and all the wonderful salespeople at Curry Subaru. I definitely felt that I was a valued customer.
Got internet price quote on the Subaru I wanted. The sales call was followed up by Diana Kalmykova , set up an appoitment for test drive. Diana was professional, listend to what I wanted and didn't try to over sell. Sales tranactions went smoothly and the price was right. I recommend this dealer for people looking to buy a Subaru in the tri-states area. By the way, Diana's boss - Jonathan came off as pretty arrogant in his communications but he turned out to be a good guy!
I found Dave to be most helpful at helping to find the right car and features, and I loved the fact that it was a best fit conversation rather than steering me to the top of the market as other dealers may do. I???m on day 3 of my new 2019 Sport Forester and very happy with my choice. I???ll happily recommend you.
We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
I would have given all 5 stars but a couple of mishaps occurred. Due to a computer problem I couldn't pick up the car. They couldn't print the paperwork. We waited 2 hours only to have to leave without the car.
During that time they went over the details of the car, made a USB drive of music but never offered us anything to drink. I than left and drove the 20 minutes back to work to make an appointment I had previously scheduled. The salesperson, Kevin, was very gracious and delivered the car to me but I don't understand why I didn't get a call not to come in, they knew about the problem at 9:00. I don't come from around the corner and I had to ask someone for a ride and thankfully she stayed and drove me back to work.
I used car.com and they showed us how that worked, offered several models that fit into our price range but during our conversation also answered test messages on their phones. I am older than 60 years of age and I find that poor etiquette. I also have a business and I would never do that while with a customer, my customers do it to me which I also find rude. I realize this may be generational.
I dealt with another local Subaru dealer and left during the process, this was a far better experience. I would come back and recommend it.
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