When I called service at the dealership about my concern they could have easily told me to wait to make sure it happened consistently. Instead they told me to,bring it in, gave me a great loaner and spent the rest of the day and next to ensure there were no problems. Never did I feel my concern was being marginalized .
Prompt and professional service. Staff respected my my time constraints to complete necessary tasks! Service representative listened to my needs and exceeded my expectations. I will continue to return to Bloomington Acura!
I have always received the best service from Luther Bloomington Subaru. I have had Jake Bies as my service advisor the last few times I've needed to get service done on my Outback and he has been terrific! I'm also very impressed how Subaru has backed their product via their own extended warranties on certain components. I also love how they have provided a free loaner for me when I'm unable to wait or a repair takes more time.
My first new car service trip, ever. Very professional and cautiously expedient. Like a controlled, chaos. I was left impressed how everybody worked together. The facilities are nice. I can't come with any bit of a negative comment. They even washed my car....
I brought my Outback in for a couple things and I was thrilled with the service. Remote starter fobs were fixed, cabin filter replaced and mouldings around the wheel wells are on order. The last item is promised under warranty even though my car is 36,000 miles and 14 months PAST the warranty period! Wow! Not only that I received an email with a link to a video showing the mechanic measuring tire tread depth and pointing out things under the car, like tie rods, that are in good shape. He gave the underside a clean bill of health.
Great service. My tire needed replacing and reps were concerned about me driving on the spare. They offered me a loaner car if they could not find me a tire. It turned out another dealership had a tire. They drove to the other dealership to pick up the tire I needed, and was able to install it in just a few hours. It is nice to know that Morrie’s Subaru was concerned about my safety and not just the bottom line.
First time in 10 yrs that I’ve enjoyed buying a car! Anthony and Tina were great finding me the car I wanted. Mario in finance was also great. I highly recommend going here if you’re looking for a Subaru. Professional, patience, knowledgeable and kind.
I worked with Dave Peterson, Tina Ingalls and Rebecca Anderson. The entire team made my experience informed and easy. I really enjoyed the process, and feel supported by them in my purchase and future ownership of my new Outback. I would highly recommend them all!
I had unexpected issues with my Outback.
When I explained my concern and also need to get to work, they got me in the same day and a loaner car to boot.
They got everything all taken care of and reduced my stress level from 10 to 0.
I highly recommend Morries.
Morrie's Brooklyn park Subaru was very helpful finding the right car that for my needs. I highly recommend visiting Bruce Bowman in sales! Very friendly!
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