The last time I bought a car, I felt hustled. The last time my wife bought a car, we both felt hustled. This is the first time buying a car, that we both felt happy. Franco was helpful, attentive and thoughtful - he followed up during the purchase but wasn't over the top. It's our first Subaru, and we are impressed with the car quality, as well as the dealership (so far). I'm happy to recommend Franco, Subaru, and Clay Subaru.
Inquired about my used Tacoma online and was contacted promptly the next morning by Brittany in Internet Sales. I was working so a family member took the drive down from NH for me and was met by my sales rep Tony at the door. Tony was extremely helpful and knowledgeable even though the truck was a trade in for them. I would recommend asking for him if you're interested in a car at this dealership. Finance department was fine, they pushed for me to let them run my credit even though I had already secured financing. Just doing their job, but they were unable to get me a lower rate and added another hard inquiry to my report. All in all I would highly recommend this dealership as my experience was great.
Had a great experience prurchasing my 2018 Subaru impreza from Anchor Subaru. We were able to negotiate a price I was happy to pay, that was less than any other dealer in the area. After owning my Subaru for two weeks, someone dented my car in the parking lot, brought in in to see if it could be "poped" out and the dealership was able to get the dent out and did not charge me. I would highly recommed Anchor Subaru to my family and firends.
I recently found myself in the market for a car and decided I was buying a Subaru. After going to a few dealers in the area and not thrilled by my experience, I walked into Anchor Subaru and was immediately greeted by Josh Ostrow. He was courteous, understanding and most importantly informative about the Subaru brand. He made sure I knew all of the features in the Crosstrek I ended up driving out in 2 hrs after I walked in the door. Thank you Josh.
Purchased New Forester. Purchased first forester here 2003, Impreza 2012. Always courteous and went beyond expectations, from Cooperstein in sales and Paul in service in 2003 to Yvonne in service and Kim and Scott in sales in 2018.
I worked with Jeff B, who was very courteous, patient and professional. He answered all my questions and there was no sales pressure at all. He took a great deal of time in order to explain all the features, bells and whistles of the vehicle. It was a relaxed experience and a pleasure to work with him.
We recently bought from Village Subaru and the experience was flawless. Erik Holm was delightful to work with. He had the most competitive price among 8 dealerships we reached out to. Eric found the car matching our specs within a day and threw in for free a few accessories that came with the car that we hadn’t asked for. All the negotiations were over email and on the pickup day Erik had all the paperwork ready and we were able to leave with our purchase in less than an hour. We highly recommend Erik and Village Subaru if you are in the market for a car.
Thank you to the Service Department at Village Subaru! The battery in my 2010 Outback started to fail. I called Village Subaru and asked if they could verify what the problem was. I dropped it off, and they replaced the battery for me that afternoon. They went above & beyond for me. I highly recommend the Service Department. Way to go, Service people!
Excellent buying experience, relaxed no high pressure sales
by CMW from DealerRater.com
December 4, 2018
Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.
before I purchased my crosstrek, I researched several models and prices. I searched high and low for a dealership that would provide me with personal experience without ripping me off or treating me like just another customer. I was told by several other dealerships that my cost would be $3000 more and it would be 10 weeks to get the color that I wanted. Not to mention, some other places were very rude. When I came to Clay Subaru, I was immediately treated respectfully and I felt important to every single person there. Franco has a very down-to-earth personality and kept me updated each step of the way. Within a week, he secured the exact model and color that I was looking for. He was just excited about finding it as I was. A couple days later, I drove off the lot with my beautiful new car and saved a money. I would definitely go back to Clay Subaru and will continue to recommend prospective Subaru owners to go there first. Thank you so much for a wonderful experience. 10 Stars!
It was incredible working with Marc on purchasing our new car. Marc was easy going and took the time to walk us through the vehicle. On the day we were to pick up our vehicle, we ran into issues at home and were late to our appointment with Marc. Marc made magic happen with our insurance agent and the RMV to make sure we'd be able to still bring the car home that day. The folks are MetroWest Subaru were tremendous down the line.
I dealt with Franco, who was very helpful and respectful. When I needed help after taking the car home Franco graciously answered all my questions. I feel comfortable asking Franco for help which is very important to me. Everyone I came in contact with at the Dealership was knowledgeable and respectful. A very positive experience all around.
Traded my 2015 STI for the 2019 Grey series STI. The dealer went above and beyond my expectations not just to get the car but also making this whole transaction seamless. Very knowledgeable and respectful staff.
This was a gift for my daughter, we love it and really appreciate all the safety features. Rides beautiful, well thought out.
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