Charlie Wilson was the best sales person I've ever dealt with. He could answer al of my questions about the jeep and he took the time to explain all of the functions.
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
By far the greatest experience with any dealership. They were up front and honest. No games or run around. Sean was easy to work with and helped work around our crazy schedule.
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
I live a couple hours away, so I appreciate the details their website provides. They also have sales representatives that are quick to reply to my e-mails.
I Love this Car
by JoanEP from El Paso, TX
December 2, 2018
I am very happy with my 2014 Outback. My previous 2013 Outback saved my life when I was T-boned by a large pickup truck that ran a red light. I was able to climb out of the car and walk away but sadly the car was a total loss. I think a different car might not have been sturdy enough to protect me so well. I immediately replaced it with the same car but the newer year. I also love the comfortable seats, the smooth ride and the fun Nav features. I’m a Subaru fan for life.
I came in last Saturday Morning and met Brandon who assisted me. I told him what I was looking for and how much I could afford and he told me about a few vehicles that met my requirements and Budget. I test drove it, told him I liked it and he said he would check on Credit Approval and call me back in a few hours, which he did to tell me I was approved and by late afternoon I came back, signed the papers and drove off with my new Truck. I never had an easier, faster experience like this in my life. "Thank you Brandon" and everyone at Roger's for making this so simple.
Avoid the 2013 Outback.
by Hoosier from Muncie, IN
November 30, 2018
Prepare to replace random bulbs monthly due to undiagnosable electrical issue.
Prepare to have CVT transmission warranty work if under 100K miles OR tough luck after extended warranty expires.
Prepare to have oil usage warranty work up to 100k miles or tough luck after extended warranty expires.
Customer service through Subaru is hit and miss.
Don’t buy the ’Love’ hype.
When it comes to reliability and customer service, it’s closer to Chevy than Honda.
The handling in poor road conditions is superior, but this generation Outback lacks dependability.
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