I liked that they worked as a team to address my needs as a consumer, working together to offer me a vehicle I couldn???t refuse. I???m pleased with my purchase and feel respected as a buyer, which isn???t always the case in the world of automobile sales.
My purchase of a 2018 SUBARU Forester at Cascade Auto was a great experience. I was in an out in a few hours. The staff was very helpful during the process and answered all my questions. The car had a minor dent that i did not see when I first looked at it. I discovered it after the sale and Cascade Auto immediately agreed to fix at no charge. I really appreciate this. Wonderful service! I will definitely shop here again with my next vehicle purchase.
Mike was extremely polite and patient with us as we stayed way past closing time, deliberating on a car we'd seen in an ad. Then, when we weren't happy with the car, he once again was very willing to do what it took to make us happy and we ended up trading the car we bought for a different car on the lot that we absolutely love! My advice is to look through their inventory online and pick out several cars to look at and go early enough that there's still enough light to see the cars clearly. These are pretty much all branded title vehicles with a variety of backgrounds and they are happy to provide carfax for any car you are interested in, and to let you take it to a mechanic to get it checked out. I recommend you take advantage of those courtesies so you can find the best car for you.
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
Trish made my sales experience easy and comfortable. I had a particular vehicle in mind and she was very helpful in answering my questions, meeting with me even without an appointment, and working thru the negotiations. The dealership itself had a very friendly feel.
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