Very professional and organized.
Lounge area perfect.
My car was ready quicker than estimated.
Manny was perfect!!
People were very friendly. Answered all questions.
Will always go here for service.
Living in the desert is hard on batteries. Our 2015 Forester just experienced its first dead battery...lasted 3 3/4 years...unheard of in the desert. Sarah from PS Subaru rescued us on her lunch hour. Forward to the dealership. Jordan set up a new battery service for us AND put the gallon of ice cream that we had bought before all this started in the employee freezer. This is not how we planned to spend our day but Sarah and Jordan put a good spin on our dead battery experience. Thank you Palm Springs Subaru.
Customer Service, kindness, attention to detail and ease of conversation, added plus is quickly built trust as well as patience and efficiencies. I drove from San Diego to Palm Springs for the car I decided to purchase. All done over the phone and text messages with BERRY TURLEY. Amazing man, talk about going the EXTRA MILE! It didn't stop there. I had the pleasure of meeting BILL REYNOLDS in finance. Who would have thought the finance department and agreements wold be so enjoyable? Pretty sure I made some good friends in Palm Springs! I am so thrilled with the kindness, attention to detail and patience received from both Berry and Bill. I am actually considering driving to Palm Springs for car service! :)
Wow! Super impressed with the service I received yesterday! My "check engine" light came on, Juan Flores and Stacey Woodman fit me into the busy schedule quickly and went out of their way to loan me a car so I could run some errands. The service department completed the inspection, fixed the problem, and washed my car too!! It cost about 1/3 of what I was expecting to pay. My service experience couldn't have been any better!! Thank you!
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