Me. Duffy was very helpful in pointing out the good reasons to choose the CRV at this stage of my life. I had a pilot and wasn’t sure. He was very very familiar about the car and all of the features. He was funny and put us at ease. He got me a good price, and the free trip is awesome. A good expierence all around!
The people there were very helpful and none of them were pushy like they are at other dealerships. I didn't feel pressured into buying anything I didn't want. They were also very accommodating when I needed a ride there to pick up my vehicle.
Spotless and pleasant showroom. Quite a few amenities for customer comfort. Dealt mainly with Jason Jarkes and Ed Chen. Both were extremely professional and fun to deal with. Several accommodations were made for my convenience and the overall process was very satisfying. Like most car shoppers, pushy car salesman tropes don't appeal to me and dealing with Jason was anything but. Sincere thank you to everyone at Quality Subaru for making my first Subaru purchase an excellent one. I would recommend Quality Subaru and its staff to anyone looking to buy a car, as I plan to return as well.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My son was purchasing his first Subaru and I accompanied him during his experience with Jason and Quality Subaru. We were both pleasantly surprised with the friendly and relaxed atmosphere. Protective as us mothers can be Jason dealt with my questions and demands in a positive and respectful manner. I felt like we were dealing with family.
Stand out Service with friendly and approachable people
by mconcepcion752 from DealerRater.com
December 1, 2018
I was recommened to check out this dealership, Steve specifically, by my coworker who had a great experience and I am glad he did. Steve was incredibly down to earth, approachable, and did his best to make me feel comfortable. I was in no way preassured to make any decisions or jump into anything I wasn't comfortable with. I then meet Lisa in finnancing who was a pleasure to work with. She was exceptionally kind and knowledgeble. Overall my experience could not have been better and I would recommend Steve and Lisa to anyone who is looking for a Subaru.
When I went looking for a Subaru Crosstrek in a hurry because my ailing husband could no longer get into his Audi, I filled out a Consumer Reports form to start my search. Out of the six responses I got within 15 hours, April Zanotti???s stood out because it was friendly, straightforward, and offered a choice of cars at a good price. Everything went smoothly: the right car, in the right color, at the right price, and on the right day. April was always smiling, cheerful and to the point. The trade in went smoothly. All April???s colleagues were equally friendly ??? even to our dog when he came with me! ??? and I cannot recommend this dealership highly enough for making the purchase of a car a pleasant and efficient experience from start to finish. Oh, and we are very pleased with the car too.
This dealership is the best there is. I have family that had shopped here and it was highly recommended. I plan on buying Subaru's from here each time I look for a new car. I know Colonial is going to have what I need. I wish I could rate more than five stars.
Joe was professional, knowledgeable, and kind. I enjoyed not being pressured by him. He gave me all the information I requested and worked with me to get the car in the price range I needed. Both of the other people I dealt with on delivery day were more of the same. Nick made the paperwork easy and answered any concerns I had. Nathan was very knowledgeable about the car and gave me a detailed walkthrough upon delivery.
Joe was fantastic to work with in buying my new crosstrek. He was professional, helpful, fair, and didn’t apply the usual pressure tactics I had experienced atvother dealerships.
Nick was more of the same when it was time to go through the paperwork.
Nathan was extremely knowledgeable in taking me through the ins and outs of my new car upon delivery.
Dan was very knowledgable and extremely patient with me (and my parents who tagged along). He thoroughly explained everything in detail so I could properly compare models and ultimately purchase the perfect car for what I need!
This was my first big purchase and I've gotta say, both Dan and Erwin made the entire experience a memorable one. They found the exact car I was looking for, and made sure I felt secure in moving forward with the car-buying process and that I felt protected in the future. They had my back and busted their butt to make things work for me. I'm super excited to let people know how great Dan and Erwin are at Colonial Subaru.
Our 2nd purchase from Colonial Subaru went just as smoothly and seamless as the first purchase three years ago. Looking for a top-notch dealership where they listen to the customer and find exactly what you are looking to purchase, head on over and ask for TJ.
We recently purchased a Subaru here for me and when my husband got into a car accident and needed a new car we knew just where to go. Anthony and Rich are amazing. They were so wonderful and walked us through everything step by step. You never feel like you are being taken advantage of here, but genuinely feel taken care of. Our girls love it here and the staff were so kind and patient with them as well. They felt like honorary employees :-). We always felt welcome when we walked through the door. We know where we will direct our business if the need ever arises and we know where we will tell our friends to go. We appreciated the professionalism and care we received at Brewster Subaru!
I recently purchased a vehicle at Dan Perkins, and I can't say enough great things about my experience. I greatly dislike going to dealerships. If only I had known better-I would have come here first! Not only, was Adam Arsenault super helpful in explaining all my options, he showed me all the AWESOME details about the car, and he never pressured me to buy or try to sell me some gimmick. I am new to the Subaru family, and definitely see myself coming back. From start to finish, I was always greeted by friendly people and they all made the process easy and comfortable. Shout out to the very helpful and super nice lady in financing dept. who gave me even more peace of mind selecting coverage options!
The whole purchase process was made seamless by Marc. He was efficient, friendly and helpful. George Irizarry was also very knowledgeable. He provided a lot of information about the warranty process so we could make an educated decision. Both these gentlemen made us feel that we came to the right dealership.
I recently bought a used car at Dan Perkins Subaru, and my salesperson was Adam Arsenault. I usually absolutely hate dealing with car salespeople, and never look forward to having to buy a new (used) car. Adam was easygoing, very knowledgeable, and not for one second did I feel pressured to buy or feel talked into paying more than I wanted. :When I picked up the car a few days later, Adam went through every single aspect of the car with me (I've NEVER had a salesperson do that). The whole experience was the easiest and most pleasant car buying time I've ever had, and I will definitely buy here again next time.
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