Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
Everyone I had contact with from the moment I entered the dealership were just wonderful to me. The salesman I encountered from the first day treated me with true kindness and consideration with some special accommodations I needed. My husband, being disabled could not come to the dealership to look at an automobile I was considering. Another afternoon, Mike, brought the car to our home and helped my husband get in to see how it would work for his physical limitations. Anytime I have been to the dealership, everyone I have encountered, always speaks to me and asks if I need anything. The lounge area is very spacious, comfortable and well stocked with little snacks, soft drinks, coffee. I am so glad I made the trip from Selinsgrove to the dealership. Just great people and great experience.
I would recommend this dealership to anyone. Ken and Shaunda stayed late to make sure I could leave with my car that day. They were extremely kind and wonderful to work with. It was refreshing to visit a dealership where the sales people weren???t pushy. 10/10
Our experience at Ken Pollock Ford was absolutely phenomenal. From our first contact with them, Christine was so willing to help and answered our questions extremely quickly. She sent us every single piece of information we needed to know, and had us essentially sold on the car (and the dealership) before we got there. Then. We arrived yesterday and quickly realized it was only getting better. Zach, our car salesman, knocked it out of the ball park. He explained everything in detail and allowed us to ask a litany of questions. He was easily the best sales associate we???ve ever worked with. Even the man processesing our paperwork, Mark, was effective and effienct to the highest degree. The car we bought is perfect for us, and we could not recommend Ken Pollock Ford more.
Loved buying our car from Dale Long and enjoyed the whole experience at W&L. Everyone was kind, knowledgable and made sure we got what we needed.
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