Sally is the BEST!! She is considerate to her customers' time and concerns, while still communicating effortlessly with everyone she interacts with. She made my entire purchasing experience wonderful!!
Worked with Dale and he made sure we had a great buying experience. I can’t believe how fast we were able to find what we wanted and complete the purchasing. These guys are faster than any dealership I have worked with. Love our new Explorer.
We just had one of the BEST car buying experiences ever! We bought a 2017 Nissan Rogue from Dale Burghart and we couldn't be happier. Dale was very friendly and knowledgeable. What a breath of fresh air for a car dealership to have a salesman that thinks of the customer and their needs first! We didn't feel pressured at all to buy something that we didn't like or need. Once again, thank you again Dale for such a great buying experience.
My only complaint is I wish you werent so busy. I would have liked to have the work identified during my oil change done but couldnt leave my car for the entire day. Service team was very pleasant and nice. You really need more than one cashier. Waiting to pay was the most frusterating part.
Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
Conviently locatect led by home. low pressure informative sales. Knowledgeable staff that spend a lot of time without feeling rushed. A quality vehicle with lots of safety options for families. Best of all an all wheel drive for families.
Excellent communication between all of the staff. We had 3 different sales guys but that was okay because the "didn't skip a beat". Each person knew where we had left off with the previous sales associate. This was a very positive and thankfully professional experience! We love the car!
Thank you Subaru of Spokane #53!!!
Alden and Cindy Forbes
Friendly knowledgeable salespeople and staff.Fast easy transaction.Since the the dealership happend to have the exact car we wanted,color,style,model,year and price,we were able to close the deal in just a couple of hours.
The buying experience was fairly painless, minus the waiting. There was zero haggling over price and our salesperson made the paperwork part of the process a breeze by letting us pay and come back to fill out paperwork after it was drawn up. Easiest car buy experience I have ever had!!!!
Purchased new Outback Touring about a week ago and so far, so good. Salesman Steve Blue was great and very helpful. He has assisted us previously with Subaru purchases at the Spokane dealership and I would highly recommend his services to our friends.
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