I bought my son his first car. John was very patient and made sure we were given the information and then the privacy and time to review the information and make our decision. We felt informed and confident about our purchase when we said yes.
I was out looking for a car for my son and came across a Mazda 3 on cars.com which led me to the Subaru dealership in Chandler. I was dreading going but pulled up and was met by an amazing car salesman named Tom Darby. He was really nice, not pushy (it must have been a PA trait), and honest, while on my test drive, I told him I was not the type of person to dicker over price so this was what I could afford and if he could help great, if not that was ok. He was amazing to work with and needless to say, my son drove off in that Mazda that evening. Tom Darby and the people at that dealership changed my perspective of buying a car, it was easy and they made it a memorable experience for me and my son. I will definitely do business there again and will tell anyone looking for a new/used car to check them out as well. Thanks again, u all are Amazing!!!
Walked in wanting to purchase a new fuel efficient car and was helped out by Darby. We told him we were looking into the Impreza, Legacy, and maybe the Crosstreks but wanted to keep our budget down. He talked to us asking us what we looked for in a car, what we would be using it for and what kind of technology we used to get a better idea of what fit our needs. What I really liked is he took us to each of the cars and broke down what each one had versus the other one and made it easy to understand how each of them worked. The best part was that he wasn???t trying to upsell one or the other or try to showcase a more expensive car, but rather listened to what we wanted at the best price. He made the whole car buying process so easy and stress free and never pressured us to sign or buy on the spot. He let us take our time to think about it, answered all of our questions and worked his hardest to get us the price we wanted. I also felt very comfortable conducting business with him and never felt like something shady was going on or I was getting scammed unlike how other Subaru dealerships in the Phoenix area (the Peoria store) make you feel. When it came down to pricing and negotiations on our Legacy, he broke down where everything was coming from and how the payments came to be. Again, unlike other stores like the Peoria store. We also brought our dogs and made them feel welcomed and never looked like he felt uncomfortable or inconvenienced. My husband and I truly feel that he displayed all of Subaru???s core values and represented what the company is all about. If I ever need to purchase another Subaru in the future, I would definitely choose to do business with Darby.
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