Used 2018 Subaru Outback for sale near Guilford, CT

Service rep Jennifer was very professional; courteous; knowledgeable. Easy to deal with. Repairs made in a timely fashion. So far, i am happy with Napoli experience.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Gianni Nunez is probably the best Service Advisor ever! He explained everything to me in detail. Gianni treated me with kindness and warmth. I will be bringing my CR-V to Executive Honda from here on out because of Gianni's professionalism. Thank you so much Gianni...

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

Very pleased with the service Elijah was helpful and they work with you to get you driving

The vehicle has many amenities !! Great looking and offers many things in upgrades. Beautiful looking and love the seat comfort. Nice package and great value.

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

I think it’s a good reliable car to last me a while.He came with a lot more options than I probably would’ve ordered which was great thank you again

Just purchased a 2025 KIA Sportage. Everything went really well and smooth thanks to the help of Lila Bubier. ⭐️⭐️⭐️⭐️⭐️ service!

I purchased this car at the AutoNation Subaru and Valerie helped me out. She was very attentive and patient in listening to what I was looking for and my budget. She provided several options and ultimately helped me find the perfect car for me which was a 2018 subaru outback. This car is perfect for Colorado, it handles fantastically in the snow, has plenty of room for camping gear and is stylish and reliable.

I found the service to be thorough and efficient . Car was repaired in reasonable time. Will change oil more frequently. Mechanic gave good advice on maintenance

Fast and dirty. 20+ salesmen all busy. 800 used cars from auction, none of them have been detailed yet. If you need a car today on a sub $15k budget I would go here and detail it yourself. Good place to buy a first car. Don’t buy a luxury item or anything collectible. The the inventory doesn’t turn super fast so every single car will likely need a rotor resurfacing. They had family guy on the tv which I thought was odd for a dealership. Not really dealership vibes, which is good!

My friend recommended the Reynolds Subaru Dealership in Lyme and his Sales person, Sandy. She did a great job for me and told me Jason would be in touch to help me with connecting my garage door opener with the new car. A couple of days later, Jason showed up. A college student and part-time Reynolds employee, he went right to work educating me on all the ins and outs of the controls and hooked up BOTH my garage door openers. Polite, patient and technically knowledgeable, he was great…and…thank you Reynolds, no charge! We’re off to a great start with Reynolds Subaru.

Mike and Chris were awesome. Chris in finance was extremely helpful. Would definitely recommend. Great service department also.

Very friendly, honest dealers. Open about what we were paying for, and quite flexible in negotiations. Patiently and fully answered our questions. They went out of their way to make sure that we were completely satisfied with our purchase. Would highly recommend Premier Subaru to anyone shopping for a car.

My name is Mark Staves. My wife and I were driving home when the engine light on our car went on. The car is a Subaru Forester 2014. Took the car to Shaller Subaru in Berlin, Connecticut Patrick Conniff, the service manager was courteous knowledgeable check the warrantees did the analysis what there should be done, come to find out the transmission valve body was defective. It was actually after 3 o’clock in the afternoon, but he still managed to get the car in the part was on a shelf had the part put into the car and we were on our way by 5 o’clock at no charge, because he checked and made sure that the warranty was still in place for that part even though the car had 130+ thousand miles.cannot say enough about quality of service in which Patrick provided. Best service agent I have worked with.

my salesperson was amazing very knowledgeable. went above and beyond to help me when picking up my new car .