I woke up one moring ready to head to work as I would on a normal work day. Got out to my car started it up and it decided to atart making an unfamiliar clicking sound mixed with the rumble of my exhaust I am accustomed to. I quickly got my car over to Schulte for a tech to confirm my fears. My WRX had spun a rod bearing. They quickly got me into a great outback for a loaner car and scheduled my car in to begin repairs and revive my favorite car. I had also mentioned with the nature of the repair about replacing parts, clutch, timing chain, throw out bearing, etc, while the car was beinf worked on. Trevor was great about this process and helped me work with the tech to figure out what items really wouldnt be worth it for the miles the vechile had and ones that would. What also stood out to me was at the end of the repair their quality check process and transparency. After my engine was rebuilt they went through their standard work of testing the car, getting check miles on it, and reviewing their work. During this process they noticed the car started to over heat shut it down and trailered it back and didnt even risk guessing and driving the car back to protect it. That is comitment to craftsmanship! They were completly transparent about this and kept me up todate once this happened and were already into trouble shooting. They were able to narrow it down to my thermostat swapped it and my car was fully fixed. I will be taking my wifes car here now as well and one day upgrading her car to a Subaru from them.
We recently purchased a new 2018 Subaru Outback 3.6 Touring. We found the staff at Schulte Subaru very helpful. We were impressed with the Safety features with this vehicle and with the the Subaru staff that helped us to learn to set and utilize these new features. We had a very positive experience.
I recently bought a Subaru Legacy, my salesman Terry Mattkey and Jason sales manager were excellent to deal with. I would highly recommend Terry , Jason and Schulte Subaru. We averaged over 35 miles per gallon on the way home from Rapid City.
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