We've always been treated well at Stewart Subaru. Here's an example of good service - Katie H had to make a new receipt after some adjustments were made. I usually get a coupon for a car wash - well there wasn't one, no big deal. A few days later a coupon for the free car wash came in the mail. Awesome!
Love my Outback!
by Otisco Marion from Marietta, NY
January 2, 2019
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
Service good.... issues with sales tactics for further repairs recommended. Dramatic, making it sound more urgent than needed. She came out and said my rear brakes were at 2mm or what ever, mentioned soon would be metal on metal and did i want to schedule...at that point i interupted and asked why this wasnt mentioned in July when i had my car serviced, tires rotated, and free inspection. The last time my brakes were mentioned was a couple years ago when they were at 4. (At that time it was recommended i start thinking about replacing them).. she and greg dug through my file and had no answer to my question. I then said i have to drive to CA the next week, and Greg said oh you will make it there... so i asked why the girl made it sound so urgent? Again no answer.
Took a licking and kept on ticking
by TravelingSuzanne from Knoxville TN
January 2, 2019
6 months after purchasing my Outback, I was involved in a serious accident. It did it’s job protecting me and my 4 legged passenger. It is my tank, and I love the AWD. I work in rural Home Health care and I have yet to get stuck or stranded where others have been. I love the space of the hatchback as I travel for a living.
As always, we are treated with respect. Our questions are answered. We are made aware of what needs done and why. The staff are very competent, friendly, and courteous to us and, by our observation, to each other. It appears to be a good workplace environment.
Great value for the money...
by calxndr from Brandon, MS
January 1, 2019
Great car! Fun to drive, good looking and safe! we’ve enjoyed it very much! Great gas mileage, our everyday driver. Beautiful leather interior and exterior in black.
Katie in your service dept. is an outstanding employee. She is very professional and caring. She deserves a raise. Thank you Katie for being a great employee.
I love my Subaru
by Dcole from Spiro
December 20, 2018
This car is more than I expected. It has a fun, smooth ride.has plenty of ports for my electronics, bluetooth, sirius accessibility. Gas mileage much better than my previous vehicle. I usually have buyers remorse,but not with this car. LOVE IT.
Always friendly staff willing to work with the customers. Easy to make appointments for any work your vehicle may need. Complete their work in a timely manner.
First 6500 Miles and Counting
by Your Servant from Las Cruces, NM
December 19, 2018
The 2018 Outback 4-cyl. Limited has been excellent so far. Power is adequate, the safety features work well, handling is good, and the ride is comfortable and quiet. The motor growls, unlike the smooth-humming Honda 4-cylinder motors I'm used to, but it's ok. It does take about six times as long as the Hondas to reach normal operating temperature, however.
Interior is pleasant. There are distracting reflections in the outside mirrors (especially on the driver's side) of silver trim around dashboard air vents, and the inside rear-view mirror is too low because of the "Eyesight" equipment, obstructing the driver's view to the right. Both of these problems appear to be easily remedied in future redesigns.
The staff in the service department are very helpful and accommodating to your needs. I would definitely take my vehicle there again. Great customer service!
safest car I have owned.
by ourST18 from Phoenix, AZ
December 19, 2018
This car has more safety features than any car I have ever owned. It is comfortable, solid, and very roomy. The pickup is good but it could have a little more power. Interior is beautiful, however some pieces are plastic and one item has already broken , with only 3,000 miles and very light usage on our vehicle.
Super star customer service! I plan on buying another Subaru in large part because of the great service center! Thank you to the service dept!
by NOT LUVIN IT from winona mn 55987
December 14, 2018
28000 miles new computer ,radio nav, second one acting up. 2 leaking gaskets,makes wierd shake occasionally tranny,sputters in cold weather bad sensor,windshield was making strange crackling noise cracked a month later. warranty of 32000 now i know why. Dont get this car!!!!! !!!!!!! 3.6 R touring TOP OF THE LINE??
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