From the first time I stepped into Roberts Subaru I was extremely impressed with the respect and professionalism this dealership had to offer. I was greeted by Alex Todd who immediately assisted me and was a great sales rep to work with. I highly recommend seeing Alex because of his no pressure demeanor and professional attitude. While the paperwork was being finalized Alex took the time to review every feature of my new Impreza Sport in great detail. I felt like a valued customer the whole time. In addition to Alex I also worked with Ed and Greg. Both of them were extremely pleasant and helpful. This was my first Subaru and when I need another I will only go to Roberts Subaru. Thanks again for the incredible sales experience!
I put a LOT of miles on my 2015 Honda Accord. I took delivery of the car (new) in May 2015. To date I have put 75,000 miles on the car. I get the car serviced at Roberts every 5,000 miles without fail.
I am retired and operate on a very strict budget. I expect excellent service on my car and Roberts Honda DELIVERS.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
I bought a used DTS last Thursday during a snowstorm. Scott Bernard went beyond the call of duty to show me the car and complete the deal. He cleared the snow, washed the car and presented it to me for inspection in the clean well lighted garage while the weather outside roared. Scott is knowledgeable and customer centered. He delivered on his word during our transaction and delivery of the car. David Stanton completed the paperwork efficiently, respectful of my time. Thank you. Lewis Maurer
Accompanied my son on his recent visit to Delaware Cadillac. This was his first experience purchasing a vehicle for himself and he was treated fairly and with respect. We left with a great vehicle and a great father / son memory. Thanks Scott and Dave.
My buying experience was pleasant and satisfying. Everyone I dealt with was caring and helpful, The car purchased was inviting on the lot and I was encouraged to test drive and experience it firsthand.
Having emission sensors alerts. Bobby Jones has been very patient and very generous with offering a loaner car so that they can sort out the issues instead of holding me up at the waiting room. Very nice guy and from what I hear very representative of the entire staff. Very happy! Rich Baese Salem New Jersey
The professionalism of the entire team Was just amazing truly this was my best car buying experience ever..The entire staff worked endlessly to get me in my dream car...They are just an amazing team of people working to satisfy the customer...Customer service should be like this everywhere....Truly Truly an amazing experience for me...I Thank each and everyone from the Core of my Soul..
Our experience at Delaware Cadillac was extraordinary. We have purchased four or five vehicles in the last 10 years at Delaware Cadillac. That should show you how much we enjoy dealing with Delaware Cadillac.
My husband and I went to Delaware Cadillac looking for a SUV that we had seen online.. We spent quite a while checking out that particular vehicle and also test drove one with our sales. Rep, Scott Bernard. Scott was so patient and professional as we took our time Checking all the details on each and every vehicle we wanted to see. We did not purchase that day because we had not yet found the perfect vehicle for us.. It had been many years since we purchased a newer vehicle and wanted to make sure it had everything we wanted. Scott knew exactly what we were looking for and told us he would let us know if he had anything come in.. I was online everyday looking because I was so excited about purchasing a Cadillac! We had bought a used one years before and absolutely loved it! I saw an SUV that was online and called Scott.. He said they had just gotten it in and had not yet certified it or detailed it but we could come see it. We did and absolutely loved it. There were a few things on the vehicle that we wanted to make sure would be taken care of and Scott assured us it would. He and his manager John Danze did everything they possibly could to make sure we were happy and satisfied with every detail of the purchase of the SUV. When we came to have final look at it before signing papers, We were amazed at how quickly and efficiently they had done everything we had asked. We love our new SUV and I tell everyone we know what a great experience we had. Thank you so much for delivering such great Customer Service and being so patient with us!
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