Robyn made the buying experience a very good one. We drove completely across town to buy from her because of our first impressions over the phone and the speed of her response to our inquiries. There was no pressure from anyone and we felt that we got straightforward answers to our questions. We love our 2019 3.6L Outback Limited and would shop there again.
Mary, a satisfied customers did lover of day trips
by Mary D. a Subaru lover from Elizabethtown Ky
October 6, 2018
Being a current owner of a Subaru I knew what I wanted when I went to the dealer. It was a stress free experience! I have to say Omar was the reason for that, he listened and understood what I wanted. There was not a Subaru on the lot that had the options I wanted so one was found for me and delivered a few days later. I am the happy owner of my third Subaru! If you want a Subaru repersentive that will help you I highly recommend Omar! If you want a dealership that cares I highly recommend Neil Huffman on Dixie Hwy in Louisville, Ky. If you want an excellent service dept I highly recommend Neil Huffman in Louisville Ky
From the moment I scheduled my test drive to when I drove my new car off the lot, every single person I encountered at Neil Huffman was friendly, personable, and there to help make my buying experience perfect. I wasn't hounded when I walked in or talked into anything I didn't want. I was listened to, worked with, and helped through the buying process -- all while being made to feel like I was the only customer in the room. I definitely recommend Neil Huffman - not only for the amazing selection of vehicles, but also for the unparalleled customer service!
I purchased a new 2018 Subaru Outback from Neil Huffman. Robin M. was my salesperson and she was very knowledgeable and helpful. She went out of her way to ensure that I was happy with my new Outback and the purchasing experience.
I have purchased Lexus, Acura,Jaguars, Ford Cobras. Been there, done that for 60years. Huffman Subaru beats them all in every respect. Made the transaction a pleasurable experience. Surprise, surprise, surprise. I will be a loyal patron and will send Huffman Subaru all my business. Too many to thank or name. They blew the top off professionalism, courtesy and fair dealing. Thanks guys. You earned my respect!
I actually had no intention of purchasing a vehicle that day. I was just going to window-shop, with intention to buy first of the year. However, when I saw the dealership had a loaded 2019 Outback with a 6 cylinder and in the Forest Green Metallic.....
The facility was nice and Bill was great to work with from beginning to end. I test drove the Outback and fell in love.
The process, which we all know can make for a long day, was relatively a shorter one! Bill answered all my questions or concerns I might have and went through the whole vehicle thoroughly with me. I can’t say enough good about Bill
Well, I had to say that I may not get the best deal That I like but I must mention that Ms. Nancy Barnett provided an exceptional customer services. It was late in the evening but she still takes her time to show and educated us with all the features on the Outback.
Nancy, Thank you so much for make our shopping easy! Absolutely quick and painless
Shopping and buying experience best I have had. The friendly professionalism of my sales person (Bill Rosenbarger) made the process low stress and very informative. I will shop at Bachman Subaru again.
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