I am used to Bobby Rahal's 5 star response and service. I got a wake up call today. While waiting to have my recently purchased Certified used Subaru Legacy serviced because it would not start, (after 32 days of ownership) I thought of how convenient their loaner service is, and how they sent a repairman to my house to replace a battery still under warranty. Faulkner also mixed up our SS #'s on the credit app. which I was reminded about again when we both got letters noting that our credit score has been affected by this error. As far as the repair, the battery terminal was corroded, and apparently a software update from rev A to rev D was required. I had a lot of faith in Subaru when we purchased this car last month, now I am worried every time I reach for the start button.
The only car to own.
by Jerry from Beaverton,Michigan
January 11, 2019
Car has great electronics,room,range,off road ability and all in great comfort. has a lot of cargo room,and the ground clearance is the best in it's class.
I just recently bought my first Subaru wrx this week from Faulkner and must say I was pretty satisfied. I had an issue with a sensor that needed adjusted due to different wheels being put on. I made a call to the dealership and they told me to swing back by and they would take care of it. Not only did they correct the issue but they topped off my tank of gas and gave my car a wash. Now most people would have been irate they had to bring a brand new car back to have a sensor fixed but I simply understand how things get missed and stuff happens. Faulkner Subaru made it right and exceeded my expectations. Richard did a great job and was all around helpful. The manager was extremely friendly as well. Would certainly buy a car here again
I can't believe I waited so long to own a SUBARU.
by angelswome from El Reno
January 6, 2019
This vehicle has all the bells and whistles (some I didn't even know I WANTED) and the versatility to travel cross country or just to the corner store! LOVE LOVE LOVE THIS VEHICLE!!!!!!!!!
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